What are the responsibilities and job description for the Customer Service Representative position at RemX | The Workforce Experts?
🚨NOW HIRING IMMEDIATLEY: Medical Customer Service Reps
ARE YOU SOMEONE THAT ENJOYS THE HEALTHCARE FIELD AND PROVIDING SUPPORT TO PATIENTS??!! Apply Now and interview today!
đź“Ť Must reside in: Dallas/Ft. Worth TX (to pick up equipment)
Position Details: Fully Remote
- Pay: $16/hr. Weekly Pay Full Benefits Paid Training
- Schedule: Monday–Saturday, between 8 AM–10 PM EST (must be flexible for any 8-hour shift)
- Start Date: Projected for December and January 2025
- Equipment: Provided by the company- MUST PICK UP IN IRVING, TX
🌟What you'll do:
- Handle high volume inbound calls.
- Outbound calls if depending on department needs.
- Provide accurate information to the patient and or the healthcare provider
- Assist callers with information and status of their application
- Follow a call script
- Provide appropriate follow-up and next steps for caller
- Provide appropriate customer service and an effortless experience to the caller
- Must be able to multitask between several internal system programs
âś… Job Requirements:
Must have: Must have 1 year or more of recent customer service experience in a call center environment. (NO EXCEPTIONS)
- Healthcare experience is a plus but not required.
- Ability to multi-task and use dual monitors
- Adhere to all company required KPI'S
- Quiet workstation with High-Speed Internet and Modem access REQUIRED.
- Excellent verbal and written communication skills
- Active listening and problem-solving ability
- Basic computer proficiency (typing, data entry, navigating systems)
- Strong attention to detail and accuracy
- HS Diploma/Equivalent
🚀For Immediate Consideration:
Email your up-to-date resume to: Ally.coleman@remx.com
Include “Remote CS” in the subject line.
IMPORTANT:
RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Salary : $16