What are the responsibilities and job description for the Customer Service Representative position at Service Star Brands?
Imagine being the guiding star of Service Star Brands in Plano, TX. We're on the hunt for a talented Customer Service Representative, and this role could be your ticket to a vibrant career. If you're ready to embrace a world of opportunity, where every day is filled with exciting challenges and rewarding interactions, then you're exactly the person we're looking for!
WHY SHOULD YOU JOIN US?
As our Customer Service Representative, you'll enjoy a competitive annual salary range of $38,000 - $55,000, and our comprehensive company-wide benefits, including medical, dental, vision, life insurance, and generous PTO, are just the beginning. Our work environment is where your passion for customer service can truly flourish. Discover your potential with us, and watch your career soar!
WHO ARE WE?
Service Star Brands is a rapidly expanding home service company that specializes in providing top-notch HVAC, plumbing, and electrical services to homeowners throughout North Texas. With a strong focus on organic growth and strategic acquisitions, we collaborate with leading local brands and help guide their success. We offer a supportive, fun work environment where employees are encouraged to continually grow and develop their skills. Join us today to feel the difference!
WHAT DOES YOUR DAY ENTAIL?
As a full-time Customer Service Representative at Service Star Brands, your 8-hour day is a journey of delightful interactions, efficient scheduling, and service that stands out. You'll be the go-to expert for customer inquiries, efficiently managing technician schedules, entering crucial customer data, and securing maintenance appointments through outbound calls. Your role is pivotal in ensuring our customers experience unparalleled service every day.
DO YOU HAVE WHAT IT TAKES?
- 2 years of customer service or dispatching experience
- 2 years of HVAC, electrical, or plumbing experience
- Ability to type 50-60 WPM
- Strong listening and verbal communication skills
Experience using ServiceTitan software is preferred but not required. Having a high school diploma or equivalent is a plus. Being bilingual is also a bonus!
EAGER TO SET YOUR CAREER ON A TRAJECTORY TOWARD EXCELLENCE?
Our initial application process is swift, straightforward, and mobile-friendly-making it easier than ever for you to step into this exciting opportunity. Don't let this chance to stand out in your career pass you by. Apply now and let your star shine at Service Star Brands!
Salary : $38,000 - $55,000