What are the responsibilities and job description for the Customer Service Representative position at Sykes Agency?
About the job
Customer Service Representative — P&C Licensed | Sykes Agency (Allstate Insurance)
Location: Crossroads, TX area | Remote-Flexible | Full-Time
Pay: $50,000 - $100,000 per year (base bonuses)
$1,000 Sign-On Bonus
A Different Kind of Insurance Team.
At Sykes Agency, we've built something a little different: a calm, easygoing team that takes care of our clients and takes care of each other. No micromanaging, no chaos, no drama — just good people doing good work, with the room to do it your way.
If you're licensed, experienced, and looking for a team that has your back instead of watching your back, let's talk.
💵 What's In It for You
• Paid Time Off — because life happens outside of work too
• Remote Flexibility — work from where you do your best work
• Real Commission & Bonus Potential — performance-based, on top of your base pay
• $1,000 Signing Bonus to get you started
• 401(k) with 3% Company Match
• $200/Month Toward the Health Insurance Plan of Your Choice
• Quarterly Team Outings an Annual Team Vacation — we celebrate wins together
• A Team That Gives Back — we're active in local community events and sponsorships
🧠 What You'll Do
• Serve as the go-to point of contact for our policyholders — answering questions, processing changes, and handling day-to-day service needs
• Review coverage, process payments, and help clients understand their policies
• Build real relationships with clients so they stick around and refer their friends
• Work alongside a team that actually enjoys coming to work
🎯 What We're Looking For
• Active P&C (Property & Casualty) License — required
• 1 years of insurance customer service or sales experience
• Allstate experience is a plus, but we're glad to talk with candidates from any carrier
• Calm under pressure, outgoing personality, detail-oriented, and genuinely likes helping people
• Self-motivated — we don't hover, so you've got to be someone who doesn't need hovering
📞 Sound Like You?
Reach out and let's have a conversation.
Kolby Sykes
📱 214-765-6940
📧 kolbysykes1@allstate.com
www.sykesagency.com
- www.allstate.com/kolbysykes1
Salary : $50,000 - $100,000