Front Desk Administrative Assistant - Float

REMAX Results is hiring a Front Desk Administrative Assistant Float. The front desk administrative assistant is the most visible function in the office and is responsible for handling all front office duties cheerfully, competently, and professionally.

JOB DESCRIPTION AND RESPONSIBILITIES (include, but are not limited to):

• Must be willing and able to travel to all of our offices in order to provide front desk administrative coverage. Primary travel in and around the Metro Area (occasional travel to St. Cloud and
• Rochester area) *mileage reimbursement will be provided based on the current year's IRS rate
• Answer RingCentral multi-line telephone system, redirect calls, and take messages
• Schedule and confirm showing requests including proper documentation on ShowingTime, our e-showing appointment software
• Greet customers and guests (in person and regular attendance is required)
• Attend to associate questions and requests including appropriate follow-up
• Distribute mail in a timely manner
• Attend to office equipment, resource rooms, and conference rooms
• Enter new listings in MLS, a national database, and execute the listing lifecycle process
• Edit existing listings in MLS, per written instructions received by listing associate
• Retrieve, document, and follow-through on messages left on the appointment line
• Assist associates with office equipment (copier, fax, printer, binding equipment, UPS and/or FedEx, bulk and business reply mail, etc.) inquires
• Provide the Results Experience (great customer service/attention to detail) to all internal and external clients
  
  
  

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent and proven customer service experience
• Professional experience answering multi-line telecommunication system
• Quick learning style with the ability to multi-task in a fast-paced office environment and adjust pace accordingly
• Demonstrate ability to deliver consistent, committed, reliable, and timely performance
• Professional business appearance and demeanor
• Desire long-term position (1 year or longer)
• Team player
• Common sense approach to problem solving
• Reliable transportation; must be able and willing to travel to requested offices to cover the front desk
• Punctual and responsible with respect to managing commitments
• Must have intermediate computer skill set and have, at minimum - with a basic understanding of Microsoft Office Suite (at minimum)
  
  
  

REMAX Results offers a competitive benefit package including medical, dental, vision, life insurance, 401K plan with company match, PTO and more.

RE/MAX Results is an EOE. We are committed to hiring individuals who contribute to the cultural diversity of our workplace. Employment at RE/MAX Results is based solely on a person’s merit and qualifications directly related to professional competence. Our hiring decisions are guided by our equity value; embracing differences, seeking to eliminate racism and other forms of discrimination, and striving to create a workplace in which everyone matters.