What are the responsibilities and job description for the Outside Sales Representative position at Reliance Medical Transport Career Center?
Position Summary
Reliance Medical Transport is seeking a motivated and relationship-driven Outside Sales Representative to help expand our non-government business throughout our service regions. This role is focused on developing referral relationships, generating new accounts, and increasing transportation volume from hospitals, dialysis centers, rehabilitation facilities, nursing facilities, case managers, and related healthcare organizations.
This is a field-based business development role for someone who is energetic, professional, organized, and persistent. The ideal candidate is comfortable building relationships face-to-face, following up consistently, and representing the company in a professional healthcare environment.
The Outside Sales Representative will report directly to the CEO and will play an important role in supporting the continued growth and expansion of Reliance Medical Transport.
About Reliance Medical Transport
Reliance Medical Transport is a leading provider of non-emergency medical transportation services. We are committed to compassion, professionalism, and personalized care. Our mission is to provide exceptional service while honoring the dedication of our employees—especially veterans—and creating meaningful opportunities for growth and impact.
Key Responsibilities
- Develop and maintain referral relationships with hospitals, dialysis centers, rehabilitation facilities, nursing homes, assisted living facilities, and other healthcare providers
- Conduct regular in-person visits, presentations, and outreach activities within assigned territories
- Identify new business opportunities and support the expansion of non-government transportation services
- Build and maintain a consistent pipeline of prospective referral partners and accounts
- Track outreach activity, referrals, meetings, and follow-up efforts using company CRM systems and reporting tools
- Coordinate with operations and leadership to ensure service quality and strong customer relationships
- Represent Reliance Medical Transport professionally at networking events, meetings, and community activities
- Assist in gathering market intelligence and identifying competitive opportunities within the healthcare transportation industry
- Meet activity and performance goals established by leadership
- Contribute ideas and feedback to help improve business development processes and customer engagement efforts
- Travel will be required for this position
Qualifications
- Prior experience in outside sales, healthcare marketing, business development, account management, or relationship sales preferred
- Experience working with hospitals, healthcare providers, medical practices, or related industries is strongly preferred
- Strong interpersonal and communication skills
- Self-motivated with the ability to work independently and manage time effectively
- Demonstrated persistence, professionalism, and follow-through
- Comfortable with frequent local travel and in-person relationship development
- Basic proficiency with CRM systems, Microsoft Office, email, and reporting tools
- Valid driver’s license and reliable transportation required
- Bachelor’s degree preferred but not required for candidates with strong relevant experience
Desired Attributes
- High initiative and strong work ethic
- Professional presence and emotional intelligence
- Coachable and willing to learn
- Organized and detail-oriented
- Creative problem solver with a growth mindset
- Passion for serving others and supporting healthcare access within the community
Compensation & Benefits
- Competitive salary (commensurate with experience)
- Full benefits package including 100% company-paid health, dental, and vision insurance
- Paid vacation, holidays, and flexible hours
- 401(k) plan, bonuses, and incentive opportunities
- Professional development and career advancement support
- Military-friendly employer
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