Payroll Manager-Hybrid

Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.

Relay Core Competencies

• Focus on Strengths
• Prioritize Informed Action
• Communicate Clearly
• Champion Disability Inclusion
• Build Supportive Relationships

JOB SUMMARY

The Payroll Manager leads the payroll function with supervisory responsibilities for the Payroll team, ensuring the accurate, compliant, and timely execution of Relay Resources’ semi-monthly payroll operations. This role serves as a trusted partner to HR and Finance, ensuring payroll integrity across multiple programs, funding sources, and labor categories. The Payroll Manager is responsible for supporting payroll processing tasks, reconciling and auditing data, ensuring tax and benefit compliance, and identifying opportunities for continuous improvement in payroll systems and procedures. This position also plays a critical role regarding audits, escalations, and implementation of changes to payroll processes and software.

ESSENTIAL FUNCTIONS

 1.     Payroll Administration

•      Support end-to-end payroll processing and reconciliation for semi-monthly pay cycles.
•         Help maintain and update the payroll calendar, ensuring timely submissions, approvals, and funding.
•      Collaborate with payroll team and SVP Finance to develop and document SOPs, internal controls, and payroll audit procedures.
•      Ensure accurate integration and reconciliation between payroll and accounting systems (e.g. UKG and NetSuite).
•      Partner with the HR and Finance teams to implement process improvements and system enhancements.
•      Support system testing, configuration, and rollout of UKG or other payroll system updates.
•      Provide accurate guidance and support to internal stakeholders on payroll issues, timelines, and policies.
•      Serve as backup for payroll staff as needed.

       2.     Compliance & Reporting 

•      Ensure payroll operations comply with all applicable federal, state, and local laws, including IRS, DOL, and wage and hour requirements.
•      Prepare and support quarterly and annual wage and tax reconciliations, filings, W-2 audits, and adjustments.
•      Coordinate with external vendors for 403(b) contributions, Workers’ Compensation reporting, and benefits file needs.
•      Respond to agency inquiries, employee authorized verifications, and internal audit requests.
•      Maintain confidentiality and protect sensitive payroll and employee data.
•      Support documentation for external audits (e.g. financial statements, funder, or compliance audits).

3.     Customer Service Projects 

•          In collaboration with the payroll team, ensure responsive, respectful, and accurate payroll support to employees and managers.
•          Support organizational change initiatives related to disability inclusion, UKG, payroll and timekeeping systems.
•         Prepare custom reports for Finance, HR, and leadership as needed.
•         Participate in cross-functional projects and process improvement initiatives.
•        Other duties as assigned.  

 4.     Payroll Staff Supervision 

•        Ensure direct reports receive quality coaching and supervision tied to organizational and department needs as well as each direct report’s individual professional development.