Demo

Operations Admin

Relay Fire and Safety
Quincy, MA Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/2/2026

Operations AdministratorOur mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time. We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer. ROLE OVERVIEW The Operations Administrator at Relay Fire & Safety will play a key role in ensuring smooth office operations. The role requires an individual who has organizational skills, adaptability, and a service-oriented mindset. The Operations Administrator serves as the central individual handling day-to-day office operations and ensuring efficiency. WHAT YOU WILL BE DOING

Coordinate office activities and operations while providing clerical and administrativesupport to management.

Assists clerical and support staff with their assigned duties, particularly when moreadvanced, skilled, or sensitive work is required.

Manage emails, letters, packages, phone calls and other forms of correspondence.

Track and replace office supplies as necessary to avoid interruptions in standard frontoffice procedures.

Ensure the office is in acceptable and maintained condition

Support purchasing department in office site vendor management

Work with managers on tracking payroll and submitting it on time

Preparing prevailing wage report and submit it on time.

Ensure new jobs have proper PW sheets.

Creating daily invoices for the billing team and update required software systems

Ensure customer contact information and contracts are up to date in Service Trade.

Enter all new jobs accurately to ensure a seamless transition to our account software.

Work with accounting team on any billing issues and facilitate to the correct branchmanager if help is needed.

Make sure all job documents or contracts are uploaded to Service trade whether at thejob or customer level.

Assist with AP process of allocating invoices to open jobs and providing job codes toassociate the invoice to accounting software.

Maintenance of office records and records pertaining to assigned duties

Assist colleagues whenever there is an opportunity to do so

QUALIFICATIONS

Minimum of 2 years’ working experience in an office environment, handling multipletasks and deadlines.

Highly organized

Strong writing skills

Ability to be flexible and easily adapt to changing conditions.

Ability to work well in high pressure situations to meet deadlines.

Results oriented.

Ability to multi-task and manage numerous simultaneous priorities.

High energy, high ownership of work product and dedication and commitment toaccuracy.

High degree of proficiency with Microsoft Office Suite.

Fluency in the English language

Valid Driver’s license.

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US

Work at a mission-driven company, focused on people

Comprehensive medical plan options, including dental and vision

401K plan with company match

Generous paid time off, paid holidays

Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Note: We kindly request that recruiting agencies and search firms refrain from contacting us regarding this job posting. We are not accepting unsolicited resumes from third-party recruiters or agencies. Thank you for your understanding.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • invoicing : 1 year (Preferred)
  • Administrative: 2 years (Preferred)

License/Certification:

  • Driver's license (Preferred)

Ability to Commute:

  • Quincy, MA 02169 (Required)

Work Location: In person

Salary : $25

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