What are the responsibilities and job description for the Front Desk Administrator position at ReKinected Physical Therapy?
Overview
We are seeking a dedicated, friendly, and professional Front Desk Administrator to join our team. As the first point of contact for our patients, you’ll play a vital role in ensuring smooth clinic operations and an exceptional patient experience. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. If you thrive in a fast-paced, patient-centered environment and enjoy working as part of a team, we’d love to hear from you!
Duties
- Patient Scheduling: manage appointments, reschedules, and cancellations while optimizing the clinic's schedule
- Phone & Communication Management: Answer calls, return messages, and provide excellent customer service
- Patient Chart Management: Build and update patient charts accurately in the clinic's system
- Paperwork & Filing: Scan, file, and organize patient documents and clinic records
- Payment Collection: Process co-pays, outstanding balances, and other payments
- Doctor's Office Coordination: Request and send necessary documentation to referring providers
- Collaboration: Work closely with the administrative team and physical therapists to ensure smooth clinic operations
- General Office Duties: Maintain a clean, organized front desk and waiting area
Requirements
- Strong organizational skills with the ability to manage time effectively.
- Proficiency in Google Suite applications (Sheets, Gmail).
- Familiarity with phone systems and administrative procedures.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team.
- Attention to detail with strong proofreading abilities.
- Time management skills to prioritize tasks efficiently.
If you are passionate about providing outstanding service and possess the required skills, we encourage you to apply for this exciting opportunity as a Front Desk Administrator.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $25