What are the responsibilities and job description for the Dispatcher - Weekends position at Reimer Home Services?
Overview
Weekend Dispatcher — Join the Legacy at Reimer Home Services Reimer Home Services has been serving Western New York families since 1921—and we’re still growing strong. We’re on the lookout for a Weekend Dispatcher who thrives in a fast-paced, customer-first environment. This isn’t just a job—it’s a chance to become part of a legacy of excellence in comfort, care, and service. Essential Responsibilities:- Dispatch technicians to job sites with efficiency and precision
- Manage inbound customer calls and assess service needs
- Schedule technicians for emergency and routine visits
- Provide top-tier customer service throughout every interaction
- Maintain accurate logs of vehicles, equipment, and job progress
- Assist with basic clerical tasks such as filing and organizing
- Collaborate with team members and contribute to a supportive environment
- Flex to other duties as needed
- High School Diploma or GED
- Prior dispatch or customer service experience (1 year preferred)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Computer literacy and ability to learn new systems quickly
- Problem-solving ability and sound judgment
- Pre-employment background check and drug screening may apply (as permitted by law)
Schedule:
- 8AM - 6PM Saturday and Sundays
- In-Person
Pay:
- $22.00 - $27.00 per hour, based on experience
Ready to Make an Impact?
Join the trusted name in home services become part of the Reimer legacy. Apply Now.
Reimer Home Services may conduct a pre-employment background check and drug screening in accordance with applicable laws.
Salary : $22 - $27