TEAM LEADER

Company Overview

Rehabilitation Support Services, Inc. (RSS) is dedicated to empowering individuals with psychiatric and substance abuse disorders by offering comprehensive services that promote emotional, social, vocational, and educational growth. Our mission is to support individuals in leading productive and fulfilling lives within their communities through a variety of tailored programs and services.

Job Summary

Team Leader

The Dutchess Reintegration Forensic ACT (Assertive Community Treatment team) is a multidisciplinary team including clinicians, nurses, prescriber(s), and case managers. The FACT team is working at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to support our participants through innovative services that improve behavioral health, promote recovery and rehabilitation, create community success, and reduce incarceration. Services are delivered in the person’s home or community and focus on helping individuals stay stable, avoid hospitalization, and build skills for independent living.

The Dutchess Reintegration Forensic ACT Team is seeking a Team Leader to oversee the clinical and administrative operations of the FACT Team and support the successful implementation and ongoing operation of the program.

The Team Leader position is 50% direct care and 50% administrative. The Team Leader will provide leadership and clinical oversight while also maintaining direct involvement with participants and the multidisciplinary team. The position requires significant multitasking in a fast-paced and challenging environment, as well as field-based work, periodic on-call coverage, and flexibility in scheduling.

The Team Leader will be responsible for developing and maintaining collaborative relationships with community partners and ensuring that FACT services are delivered in accordance with program goals, New York State Office of Mental Health requirements, and agency policies and procedures.

Essential Duties & Responsibilities:

• Oversee the clinical and administrative operations of the FACT Team and report on team activities to the Directors of Adult Behavioral Services.
• Ensure the timely flow of activities to meet FACT core operating principles and program goals.
• Ensure effective community supervision is integrated into FACT treatment and rehabilitation services.
• Provide regular clinical supervision, training, and support to FACT Team members.
• Provide direct consumer services as a member of the clinical team, including community-based intakes, regular participant visits, collateral contacts, referrals, follow-up, safety planning, and coordination of individual appointments.
• Provide direct support and coverage for team members when necessary, including double teaming and coverage during staff absences.
• Lead daily organizational meetings and weekly service planning meetings.
• Ensure completion and oversight of assessments, progress notes, electronic charting, and collection of required program data.
• Conduct utilization review and quality assurance activities to ensure compliance with New York State Office of Mental Health guidelines, regulations, and agency requirements.
• Oversee team incident reporting procedures and ensure adherence to agency policies and procedures.
• Coordinate Assisted Outpatient Treatment (AOT) reporting and communication and ensure compliance with applicable requirements.
• Coordinate CAIRS reporting and other reporting requirements as required by OMH and other applicable oversight agencies.
• Coordinate collaboration and reporting with Health Homes.
• Promote effective risk assessment and intervention strategies to reduce factors associated with harmful outcomes, including arrest and incarceration, substance use, public disturbance, self-harming behaviors, emergency room visits, and medical or psychiatric hospitalization.
• Oversee, coordinate, and participate in 24-hour crisis consultation and on-call coverage.
• Coordinate Medicaid billing through the electronic medical record and ensure the team works toward established billing targets.
• Ensure eligible participants maintain active Medicaid coverage.
• Coordinate, in collaboration with medical staff, oversight of medication management systems, including billing, storage, and ordering.
• Guide the team in effective use of service dollars to support participant service plan goals and needs.
• Ensure the team meets established performance measures and contractual requirements.
• Authorize timesheets, supply orders, vacation requests, and other administrative needs necessary for the smooth operation of the team.
• Develop and maintain collaborative relationships with community partners and other service providers.

Qualifications:

• Master's degree or higher in Social Work, Mental Health Counseling, Public Administration, Nursing, Public Health, Public Policy, or a related field.
• Minimum of 3–5 years of post-master's experience in the behavioral health and criminal justice field with progressively increasing responsibilities, preferably with the target population.
• Previous management and supervisory experience preferred.
• Experience working with individuals with complex behavioral health and psychosocial needs.
• Experience managing or supervising program staff in a community mental health setting.
• Knowledge of mental health, substance use, housing resources, treatment, rehabilitation, and community support programs.
• Knowledge of crisis management, de-escalation, risk assessment, and strategies for preventing potentially harmful or violent behavior.
• Ability to develop, evaluate, implement, and modify treatment interventions to meet the needs of individual participants.
• Strong organizational, communication, leadership, and clinical decision-making skills.
• Ability to work effectively as part of a multidisciplinary team and develop collaborative relationships with community partners.
• Ability to prepare accurate and timely reports and maintain appropriate electronic documentation.
• Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, and PowerPoint.

Work Environment:

This position involves significant work in the community, including participant homes and other community settings. The Team Leader must be comfortable providing services in nontraditional settings and working with individuals experiencing complex behavioral health and social needs.

The position requires flexibility, strong organizational skills, effective leadership, and the ability to manage both administrative responsibilities and direct participant care in a fast-paced community-based environment. Periodic on-call coverage and flexible hours are required.

Successful completion of background check including Justice Center and New York State Office of Children and Family Services Statewide Central Register Database Check.

The agency offers excellent salary and benefits package including medical, dental, vision, flexible spending account, 401K as well as paid sick, vacation, personal and holiday time.

Access to agency vehicle provided.

Rehabilitation Support Services wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion, and equal opportunity practices.

Please submit all postings to Alysha Memmelaar. Any questions contact Alysha at (845) 394-4695.

Pay: $80,000.00 - $83,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $80,000 - $83,000