What are the responsibilities and job description for the Emergency 911 Dispatcher position at Regional Ambulance Services?
If you have not previously completed an EMT course, our next hiring cohort will begin in August 2026.
Opportunity
As a Communications Specialist (REMSA Health Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.
We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire. REMSA Health has an onsite education facility where the EMT course would be completed. This is a full-time position that is eligible for benefits. We also offer relocation assistance!
Benefits
- Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
- Company matched 401K retirement plan
- Dedicated, embedded mental health clinician who is available for all employees
- Holiday Bonus
- Company paid Short & Long Term Disability coverage
- Tuition Reimbursement
- AD&D, Life & Critical Illness insurance
- HSA option with company contribution
- Pet Insurance
- 11 company recognized holidays that includes an employee designated holiday
- High bank limit PTO plan with a self-directed cash out provision
- Gym Membership reimbursement
- Service awards program
- Company provided Uniforms
- And more..
Requirements
- Ability to type a minimum of 35 wpm
- Excellent verbal, written, and interpersonal communications skills
- Ability to multi-task, attentive to detail in various forms
- Ability to work varied shift (days, nights, weekends, holidays)
- Upon hire, complete and pass E.M.D. Training & EMT Course (if no prior EMT course completion)