What are the responsibilities and job description for the Office Manager position at Regency Fibers, LLC?
Position Summary
Regency Fibers is seeking a detail-oriented and reliable Office Manager to support daily administrative, accounting, and human-resources functions. This position will be filled in advance of the retirement of our current Office Manager to allow for a structured transition and hands-on training period.
The Office Manager plays a key role in ensuring accurate billing, purchasing, payroll coordination, and the smooth operation of the office. The position requires strong organizational skills, comfort with ERP software, and the ability to handle confidential information with professionalism and discretion.
Key Responsibilities:
Accounting & Office Administration
- Receive, review, and route incoming vendor invoices
- Perform shipping data entry and customer billing
- Issue purchase orders and track confirmations
- Maintain organized physical and electronic filing systems
- Manage general office paperwork and records
- Help with month-end processes and activities
- Assist with basic accounting functions and reporting as needed
ERP & Data Entry
- Enter and maintain accurate data within the company’s ERP system
- Support order processing, invoicing, purchasing, and shipping workflows
- Coordinate with internal departments to resolve data or documentation discrepancies
- Learn and follow established procedures for system accuracy and controls
Payroll & HR Support
- Serve as the primary liaison with the company’s payroll provider
- Coordinate payroll submissions and resolve routine payroll questions
- Assist with front-line HR activities such as:
o New-hire paperwork
o Employee records maintenance
o Benefits coordination support
o Responding to basic employee questions
- Administer attendance program and maintain employee records
- Coordinate Employee PTO requests
- Handle sensitive employee and payroll information confidentially and appropriately
General Office Support
- Serve as a professional point of contact for customers, vendors, and visitors
- Answer and direct incoming phone calls
- Support management with administrative tasks as needed
- Manage daily incoming/outgoing mail
- Help maintain orderly office operations and workflows
Qualifications
Required Qualifications
- Proficiency with computers and general office software
- Basic accounting knowledge and comfort working with invoices, billing, and purchase orders
- Experience or comfort using ERP software
- Strong attention to detail and accuracy
- Ability to manage confidential and sensitive information with discretion
- Strong organizational skills and ability to manage multiple tasks
- Clear written and verbal communication skills.
Preferred Qualifications
- Prior experience in a manufacturing or industrial office environment
- Familiarity with ERP systems used for accounting, purchasing, and shipping
- Knowledge of SAGE ERP software (preferred but not required).
Key Attributes for Success
- Detail-oriented and methodical approach to work
- Dependable and self-motivated
- Comfortable learning established systems and procedures
- Professional judgment when handling confidential information
- Willingness to ask questions and absorb institutional knowledge during training period.
Training & Transition
This position will include a structured training and transition period with the retiring Office Manager to ensure continuity, knowledge transfer, and long-term success in the role.
Compensation & Benefits
Regency Fibers offers competitive compensation based on experience, along with a comprehensive benefits package including health insurance, dental/vision options, paid time off, and 401(k) with match.