Loss Prevention Intern

Job Title: Loss Prevention Intern

Reports To: Senior Manager, Loss Prevention & Business Continuity

FLSA Status: Hourly Non-Exempt

Role Type: Full-Time Intern

Work Location: Corporate Headquarters – North Charleston, SC

Working Hours: Regular hours are Monday through Friday 9:00 am – 5:00 pm

Company Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Summary: The Loss Prevention Intern will support the development, implementation, and continuous improvement of Loss Prevention, Investigations, and Physical Security strategies across a multi-state, multi-site convenience store and fuel retail operation. This role is ideal for a motivated, detail-oriented individual pursuing a career in corporate Loss Prevention, Asset Protection, Investigations, and/or Physical Security. The intern will gain exposure to real-world incident investigations, security work orders (CCTV, Safes, and burglar alarms, etc.), and business continuity initiatives—all under the mentorship of Loss Prevention leadership.

Job Duties and Responsibilities:

• 1. Core Loss Prevention & Investigations Principles

Investigations 101: Policies & Procedures, Ethics, Investigative Methods

LP Resource & Tool Review – Exception Reporting, CCTV, Power BI

Other LP Innovation Tools

Shrink Reduction Strategies

Law Enforcement Partnerships & Legal Procedures

• 2. Physical Security Fundamentals

Basics of Physical Security Equipment, Maintenance & Repair

Managing Work Orders and Vendor Relationships

CCTV – Cameras, DVRs

Burglar Alarm Administration

Safes – Managing Repairs & Installations

• 3. Business Continuity & Emergency Planning

How we plan for hurricanes, robberies, power outages, and supply chain disruptions

Crisis communication planning and post-incident response workflows

• 4. Incident Reporting, Response & Documentation

How incidents such as Robberies, Burglaries, Shoplifting, and Workplace Violence are handled and documented

Internally reviewing incident data and participating in After Action Reviews as necessary

Follow-up with field team to gather additional report information

• 5. Communication, Training & Collaboration

Field Team Communication & Relationship Building

Interdepartmental Collaboration

Assist in the development, enhancement, and maintenance of internal applications and services under the guidance of senior developers.

Write, review, and debug code using modern programming languages and frameworks appropriate to the team’s tech stack.

Leverage AI-assisted development tools (Replit, Codex, Claude Code) to accelerate learning, prototyping, and implementation.

Participate in code reviews, team stand-ups, and technical discussions to learn best practices and team standards.

Help test and validate software features, identify bugs, and document findings.

Create and maintain technical documentation, including README files and basic design notes.

Collaborate with team members to understand requirements and translate them into working solutions.

Follow established development processes, security guidelines, and coding standards.

Demonstrate professionalism, curiosity, and a willingness to learn new technologies and approaches.

Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

This description reflects management’s assignment of essential functions: it does not prescribe all tasks that may be assigned.

Knowledge, Skills, and Abilities: An ideal candidate will have experience with or understanding of:

• GPA of 3.0 or higher preferred

• Strong written and verbal communication skills

• Proficiency in Microsoft Excel, PowerPoint, and Word

• Analytical mindset with attention to detail and the ability to interpret trends and data

• Comfortable working independently and within a fast-paced, evolving corporate environment

• Interest in retail operations, loss prevention, safety, security, and/or business continuity

• Valid driver’s license and willingness to travel occasionally to store locations, if needed

Education and Experience: An ideal candidate will have the following education and experience:

• Current enrollment in a Bachelor’s or Master’s program in one of the following fields (or related):

Criminal Justice

Criminology

Risk Management

Safety or Occupational Health

Business Administration

Insurance & Risk

Legal Studies

Emergency Management

Working environment and physical requirements:

• Must be able to lift 25 pounds at times.

• Must be able to remain stationary.

Travel:

• Must be able to travel up to 20%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Version Date: 3/10/2026

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Salary : $17 - $19