What are the responsibilities and job description for the Loss Prevention Detective position at The TJX Companies, Inc.?
Company Description
The TJX Companies, Inc. is the leading off-price retailer for apparel and home fashions in the U.S. and worldwide, with nearly 4,700 stores across nine countries and five distinctive e-commerce sites. Operating under seven popular brands, TJX specializes in delivering exceptional value by offering high-quality, brand-name merchandise at a fraction of the full price. The company’s associates are passionate about creating memorable shopping experiences, discovering hidden treasures for customers, and making a meaningful impact. At TJX, innovation, collaboration, and a commitment to excellence drive its business and culture.
Role Description
This is a full-time, on-site Loss Prevention Detective role based in Charleston, SC. The Loss Prevention Detective will be responsible for reducing theft and fraud, conducting surveillance, monitoring Closed-Circuit Television (CCTV) systems, and investigating incidents. Key tasks include identifying suspicious activities, apprehending individuals when necessary, collaborating with law enforcement, maintaining accurate records, and ensuring the safety of customers and associates. The role plays a crucial part in building a safe and secure shopping environment while supporting business operations.
Qualifications
- Knowledge and experience in Retail Loss Prevention strategies and practices
- Strong communication skills for interacting with team members, law enforcement, and the public
- Proficiency in Surveillance and monitoring activities
- Experience with conducting Investigations and analyzing data for theft prevention and resolution
- Familiarity with operating and managing Closed-Circuit Television (CCTV) systems
- Attention to detail and ability to maintain accurate reports and documentation
- Strong problem-solving and decision-making skills
- Previous experience in retail or law enforcement is a plus
- High school diploma or equivalent; additional training or certifications in loss prevention or security is desirable