Director of Product Management (B1EE8A7)

Referment is working with a workplace financial wellbeing business that combines digital planning tools with professional guidance. Its products help employees make decisions about their money, while giving employers a financial wellbeing benefit for workforces across different countries and financial systems.

As Director of Product Management, you'll set product strategy across the employee experience and the platform capabilities behind it. The remit combines organisational leadership with hands-on work: you'll develop Product Managers and Designers while working closely with Engineering to shape solutions, make tradeoffs and carry priorities through discovery and delivery.

Reporting to the COO, you'll connect member needs, enterprise client requirements and commercial opportunities into a clear direction. A central part of the work is deciding how to measure meaningful financial outcomes, rather than treating engagement alone as success. You'll also assess where AI can improve the product and how it can support research, prototyping and the team's day-to-day practice.

The Role

• Set and evolve the product vision, strategy and roadmap, translating research and market insight into priorities and measurable outcomes.
• Guide both customer-facing experiences and enabling platform investments, accounting for localisation, privacy, regulation and regional differences.
• Work directly with Product, Design and Engineering on solution design, scope and delivery decisions.
• Build alignment with commercial and operational teams so customer needs and business opportunities inform product choices.
• Develop the Product and Design organisation, strengthening its craft, operating model and ways of working.
• Identify useful AI applications in financial guidance and build AI-assisted discovery and product-development capabilities across the team.
  
  

What We're Looking For

• At least 10 years in product management, including ownership of product strategy and experience building or evolving a product organisation.
• Proven leadership of Product Managers and Designers, alongside a willingness to stay involved in detailed product decisions.
• A track record of improving engagement, retention, customer behaviour or other measurable product outcomes.
• Experience spanning customer-facing products and their underlying platforms, with enterprise B2B exposure.
• Experience serving global or complex customer environments and making decisions shaped by localisation and regulation.
• Clear cross-functional communication and sound judgment when opportunities are ambiguous.
  
  

Useful Additional Experience

Benefits, fintech or HR technology experience would be valuable. Regulated financial services, developing a Design practice, AI-powered products and scaling a Product organisation are also relevant backgrounds.

This could suit a product director or hands-on product leader who enjoys developing a team while remaining close to the decisions that shape the customer experience.

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