What are the responsibilities and job description for the Multi-Site Leasing Professional position at Redwood Living Inc?
Location: Grand Rapids/Cascade Township, MI
About Redwood:
At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our Redwood Ambassadors are not only passionate and talented but also empowered to make decisions that enhance the lives of our residents and their fellow employees. Join us and be part of a team that values creativity, dedication, and the power to make a difference.
We live by eight core values that guide everything we do:
• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun
Position Overview:
The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.
Duties & Responsibilities:
Conducting apartment home tours to potential prospects
Answering phone calls and emails
Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
Scheduling resident appointments to discuss renewal rates and leasing options
Walking through units prior to resident move-in date
Completing move-in paperwork
Completing all lease applications and notifying prospective residents
Ensuring grounds are well kept and addressing any concerns with maintenance
Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
Traveling between Redwood neighborhoods may be required
All other related duties, as assigned
Required Qualifications:
High school diploma or equivalent
Valid driver’s license
General computer efficiency
Preferred Qualifications:
Prior sales or leasing experience
Exceptional customer service skills
Ability to operate smartphone, tablet, and computers
Physical Requirements:
Lift up to 20 pounds and the ability to sit, stand, bend, and walk
Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks
Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.