What are the responsibilities and job description for the Front Desk Staff position at Red Roof Inn?
Job Overview
We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong administrative skills, proficiency in various software applications, and the ability to manage time effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients as they arrive, ensuring a positive first impression.
- Manage phone calls, emails, and inquiries with professionalism and courtesy.
- Schedule appointments and maintain an organized calendar for the office.
- Handle administrative tasks such as filing, data entry, and maintaining client records.
- Maintain a clean and organized front desk area to enhance the client experience.
- Demonstrate excellent phone etiquette while addressing client concerns or questions.
Qualifications
- Previous experience in an office environment is preferred.
- Strong typing skills with proficiency in computerized systems.
- Excellent time management abilities to prioritize tasks effectively.
- Exceptional customer support skills with a friendly demeanor.
- Strong attention to detail and organizational skills are essential.
- Ability to work collaboratively within a team while also being self-motivated.
Join us as a Front Desk Agent where you will play a crucial role in delivering outstanding service to our clients while supporting our operational needs!
Job Type: Part-time
Pay: From $11.00 per hour
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $11