What are the responsibilities and job description for the Workplace IT Engineer position at Red Oak Technologies?
Workplace IT Engineer
Location Sunnyvale, CA
100% Onsite
Pay Rate - $45–55/hr | Contract-to-Hire
We are partnering with a fast-growing AI infrastructure & semiconductor technology company in Sunnyvale to hire a Workplace IT Engineer. This is a hands-on onsite role supporting employees, executives, and office technology in a fast-paced engineering environment.
What You’ll Do
- Provide onsite IT support for employees and executives
- Troubleshoot Mac and Windows laptops, peripherals, and connectivity issues
- Support onboarding/offboarding, laptop provisioning, and account setup
- Manage endpoints using JAMF and Intune
- Support Microsoft 365, Outlook, Teams, and collaboration tools
- Assist with conference room / AV setups and office technology
- Maintain ticketing, documentation, and asset tracking
- Help improve IT processes and end-user experience
Required Skills
- Experience in Enterprise IT, Desktop Support, or Workplace IT
- Strong macOS support experience
- Windows troubleshooting experience
- Hands-on experience with JAMF and/or Intune
- Experience supporting Microsoft 365 (Outlook, Teams, etc.)
- Strong troubleshooting and customer service skills
- Ability to work 100% onsite in a fast-paced environment
Nice to Have
- Experience supporting executives or VIP users
- AV / conference room support (Zoom or Teams Rooms)
- Experience with Slack, SharePoint, or Jira
- Startup or high-growth environment experience
- Basic networking knowledge (DNS, DHCP, VPN)
- Exposure to scripting or automation (PowerShell preferred)
- Experience supporting onboarding/offboarding at scale
$45–55/hr | Contract-to-Hire
Sunnyvale – 100% onsite
Salary : $45 - $55