Operations Manager

Job Title: Operations Manager

Location: Williston, ND

Duration: Full-time (Direct Hire)

Job Description:

Job Description:

Position Summary: Assist with managing district operations to include, scheduling jobs, oilfield service and rental equipment, personnel and financial reports while complying with company policies and procedures.

Essential duties and responsibilities:

• Develop and maintain an organization to meet or exceed District objectives.
• Proactively participate in the safety process to promote safe working conditions and ensure adherence to regulatory, government, and company compliance.
• Coordinate pricing and bids for rental jobs through upper management and sales.
• Monitor job quality to ensure efficient delivery of equipment, services, job safety, and monitor adherence to standard operating procedures.
• Monitor performance of all subordinates through close personal contact to ensure achievement of established performance standards and identify personnel with promotion potential.
• Inform District manager of all aspects of district activity.
• Organize and promote effective communication between the Operations Supervisor (dispatchers) and the sales team as well as all employees.
• Manage training schedules for all new employees and existing employees.
• Maintain rentals and report data to the District Manager.
• Complete and deliver financial reports, morning reports, service orders and charts as requested.
• Ensure proper testing and rebuilding of rental equipment is assigned.
• Manage call flow received from clients and ensure satisfaction is delivered.
• Deliver excellent customer service to all employees and clients daily.
• Ensure all repairs and parts are completed on all vehicles daily.
• Responsible for managing Purchase Order numbers and location bills.
• Actively monitor DOT pre trips and post trips to ensure adherence to regulatory, government, and company compliance.
• Conduct field evaluations on quality and accuracy of work performed.
• Manage employees’ daily workflows.
• Responsible for all paperwork being turned in prior to all deadlines.
• Responsible for other projects as requested by the manager but not limited to job description.
• Responsible to call on customers as needed to ensure quality customer service.
• Responsible for ensuring that non-eligible drivers are not allowed to drive a Company vehicle.
• Responsible for reviewing mileage/hours of operation of Company vehicles, to ensure proper use, and
• compliance with the Company Vehicle Policy.
• Responsible for ensuring that vehicles are not assigned without prior approval.
• Perform Operator duties in the field if needed.
• This position is designated as a safety sensitive position.
• Performs all other duties as assigned.

Knowledge, skills, and abilities:

• Must be able to read, write and speak in English.
• Must have strong oral and written communication skills.
• Must have basic math and algebra skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals in English.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to apply common sense of understanding to carry out instructions furnished in written, oral or diagram forms.
• Ability to deal with problems associated with daily operations and business situations.
• Ability to operate hand tools required.
• Ability to operate a crane truck and trailer preferred.
• Knowledge of all oilfield services and rental equipment utilized by Organization.
• Demonstrated ability to diagnose increasingly complex business or technical problems and recommend solutions.
• Demonstrated ability in successfully leading and supervising people and projects.
• Ability to maintain composure when faced with conflict and ability to quickly and effectively adjust as team role changes.
• Able to effectively manage time and prioritize projects to meet established deadlines.
• Working knowledge of Microsoft Office software.

Qualification requirements:

• High School Diploma or General Education Degree (GED) desired; advanced degree preferred.
• Two (2) to five (5) years’ experience in field operations on relevant product lines offered by preferred.
• Must have knowledge of common best practices for the oil and gas industry.
• Ability to travel up to 50% of the time.
• Must maintain a safe driving record as prescribed by company policy.
• Must successfully pass pre- and post-employment drug and alcohol tests per company policy.

Certification & licenses:

Valid Driver’s License.