What are the responsibilities and job description for the Director of Global Operations position at recruitAbility?
Director of Global Operations
Location: San Diego, CA (Onsite)
Industry: Semiconductor Technology
A leading global semiconductor solutions provider is hiring a Director of Global Operations to support a high-impact enterprise account. This is a highly visible role at the intersection of customer success, global operations, and commercial strategy.
You’ll act as the strategic link between customers, sales, and cross-functional teams—driving seamless execution across the full quote-to-cash lifecycle while aligning global stakeholders to deliver integrated, high-quality solutions.
What you’ll do
- Lead global operations for a key account, ensuring seamless delivery across teams
- Partner with sales on strategy, execution, and revenue growth
- Oversee installations, support, and project timelines
- Drive cross-functional alignment across product, engineering, and service teams
- Manage escalations, lead account reviews, and improve processes globally
- Translate customer feedback into product and roadmap insights
What we’re looking for
- 10 years in technology, applications, or production support
- Experience supporting global customers and sales teams
- Strong cross-functional leadership and communication skills
- Background in semiconductor or related industries preferred
- Bachelor’s degree required | Travel as needed
Why this role
Insightful opportunity ~ own a mission-critical global account, influence product strategy, and drive impact across a fast-moving, highly technical environment.