Director of Human Resources - Lifestyle Luxury Hotel

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Job Duties & Functions

• Approach all encounters with guests and Associates in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include compliance with company dress code and wearing a name tag when working (per brand standards)
• Comply with and ensure adherence to company standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol awareness, CPR and First Aid.
• Maintain a warm and friendly demeanor at all times.
• Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow Associates.
• Direct and supervise Human Resources staff.
• Prepare and maintain Human Resources budget.
• Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws, and ensure that the property is in compliance.
• Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
• Communicate new policies, information, and directives to all Associates.
• Instruct staff in interpretation of HR policies and procedures.
• Ensure staffs compliance with HR policies and procedures.
• Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
• Recruit, interview and recommend all exempt personnel
• Maintain Associate benefits programs union relations, dues and welfare pension funds.
• Set up, approve, and maintain all wage and salary programs, including performance evaluations.
• Recommend and/or approve all Associate transitions, i.e. new hire, transfer, promotion, etc. Assist in creating a positive team-oriented environment which focuses on the guest, through Associate development and motivation.
• Maintain open door policy.
• Monitor and analyze turnover statistics
• Conduct training classes.
• Update and submit required reports in a timely manner.
• Participate in and monitor safety committee in compliance with Loss Prevention SOP's.
• Ensure compliance with all HR related Loss Prevention SOP's.
• Establish and maintain safety incentive program.
• Become a certified trainer in all current HR training modules.
• Participate in and monitor effectiveness of committees.
• Practice positive Associate relations, including coaching, counseling & discipline.
• Develop and maintain an employee benefit programs.
• Monitor training program.
• Participate in and monitor orientation programs.
• Develop managers for future advancement.
• Ensure managers are using coaching, counseling and discipline to address issues/concerns.
• Ensure Associate Opinion Survey is completed by all Associates.
• Condense and expedite paperwork, develop internal communications, improve record keeping.
• Develop and maintain suggestion box program.
• Plan and edit employee newsletter.
• Manage all personnel files.
• Manage resume and application files
• Develop and monitor recruitment resources.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
  
  

Compensation - $150k to $170k/year