Director of Market Development - Bilingual (Miami)

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 32 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000 ), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities
The position is Remote - We are seeking a candidate that resides in or near the Miami, Florida area. This individual will be reporting to the Senior Vice President of Market Development for this territory.

Position Overview: 

Ready to Thrive in a High-Impact Sales Role Where Relationships Drive Results? Join a Forward-Thinking Team That Values Strategic Collaboration, Influence, and Elite Sales Performance.

Are you an enthusiastic, relationship focused professional who thrives on forging connections and creating business solutions for clients?  Look no further! We are seeking a dynamic account executive with a knack for creating opportunities and transforming leads into enduring partnerships. Moreover, you will play a pivotal role on a team working together to strategically and aggressively grow the Miami market. 

At RealManage, we are deeply committed to our team members. If you're a motivated professional who embodies our values and champions our standards of excellence, you'll find ample opportunities for success and advancement within our organization.

You'll excel in this role if you:
•    Excel at building relationships with a strong ability to build trust and drive influence in the marketplace.
•    Possess a seasoned sales acumen with a proactive mindset. You excel in generating leads through various channels like cold calling, research, networking, and territory management.
•    Demonstrate tenacity in nurturing leads through extended sales cycles, ensuring client needs are addressed.
•    Exhibit exceptional time management skills, crucial managing activities such as prospecting, selling, and account management.
•    Embrace a customer-centric approach, consistently delivering top-tier service to clients and prospects alike.
•    Uphold rigorous standards of professionalism and presentation, reflecting the excellence of our communities and team members.
•    Demonstrate top tier written and spoken communication skills, both to customers and internally with an ability to speak to big crowds while handling constant interaction
•    Demonstrate interpersonal, negotiation, and conflict resolution skills
•    Excel at working under tight deadlines
•    Demonstrate ability to speak in both English and Spanish, additional languages will be considered a plus 

Director of Market Development Responsibilities:

• Initiating contact with prospects through cold calls and outreach efforts.
• Following up with prospects at various stages of the sales process to ensure their needs are addressed.
• Effectively presenting and demonstrating the value proposition of products and services to potential buyers.
• Analyzing data to identify trends and inform sales strategies.
• Remaining updated on company offerings and industry developments.
• Maintaining an organized database of contacts.
• Cultivating enduring, mutually beneficial relationships with external stakeholders and internal teams to enhance the customer experience.
• Addressing complaints and participating in negotiations.
• Plus, other work related tasks as needed.

Disclaimer

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Account Executive Requirements

• Bachelor’s degree in business, marketing, or a related field preferred.
• Knowledge of multifamily, hospitality sales or property management.
• Knowledge of HOA management software & industry preferred.
• SAAS experience preferred.
• Additional education or experience in outside sales and lead generation.
• Proficiency in company offerings and industry trends.
• Drive and energy to manage multiple leads concurrently while seeking out new opportunities.
• Excellent verbal and written communication skills.
• Spanish/English - Bilingual is strongly desired. 
• Ability to discern client needs and navigate the negotiation process.
• Strong time management abilities.
• Proficiency in computer applications, particularly MS Office and CRM software.

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Pay and Benefits

$200,000 - $250,000 per year OTE. The base salary averaging $110,000 - $125,000 per year.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays

EEO & Values Statement

RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $200,000 - $250,000