Accounts Receivable Specialist Commercial & Cash Application

This role is pivotal in supporting ReadyOne Industries' mission and ROICOM's revenue diversification strategy. The Accounts Receivable Specialist — Commercial & Cash Application is a new role created to relieve the existing AR function of mixed government and commercial workload. The position owns ROICOM commercial customer billing, cash application across both ReadyOne and ROICOM, and collections follow-up — the day-to-day execution that keeps cash moving and AR aging clean.

This position reports to the Government Billing Specialist and works closely with the AR Specialist — Government Contracts, ROICOM Sales and Customer Service, the Senior Accounting Manager, and the Controller.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure compliance with company policies, accounting principles, and legal regulations for accounts receivable and new commercial customers.
• Issue invoices for ROICOM commercial customers based on signed purchase orders, sales orders, and shipment confirmations; verify pricing, quantities, customer billing terms, sales tax (where applicable), and shipping/freight charges before invoice release.
• Record incoming payments from customers — checks, ACH, wires, credit card — and ensure they are applied correctly to outstanding invoices in Epicor for both ReadyOne and ROICOM.
• Reconcile daily bank deposits and bank downloads to cash receipts posted in the ERP; investigate and resolve unapplied cash, short-pays, and customer deductions; document all resolutions for audit trail.
• Process credit memos, refunds, and payment reversals in accordance with internal controls and approval authority limits.
• Follow up on overdue accounts, communicate with customers to resolve payment discrepancies, and negotiate payment plans when necessary.
• Generate regular reports on accounts receivable status, aging analysis, and cash receipts for the Government Billing Specialist and Controller.
• Send dunning letters, payment reminders, and statements per established collections cadence; document all customer communication. Coordinate with ROICOM Sales to place delinquent customers on credit hold per company policy.
• Maintain strict separation of ReadyOne and ROICOM customer billing, cash receipts, and AR records to support corporate veil protection between the two entities. Ensure all ROICOM invoicing reflects ROICOM legal entity branding, tax ID, and bank deposit account.
• Calculate and prepare the monthly bad debt reserve analysis for review by the Senior Accounting Manager and Controller.
• Assist Finance with month-end closing, including booking journal entries required for AR adjustments, write-offs (with proper approval), and bank reconciliations.
• Maintain customer master data in the ERP — billing addresses, payment terms, tax exemption status — in coordination with the Senior Accounting Manager.
• Assist Finance and support internal and external audits to ensure compliance and operational efficiency.
• Support automation of cash application — including lockbox file processing and remittance advice matching — as the Finance team's modernization roadmap evolves.

Education:

• Associates degree in Accounting, Business, or related field; experience may offset on a year-for-year basis. Bachelor's degree in Accounting or Business preferred.

Experience:

• Minimum of three years in accounts receivable, customer billing, or cash application. Direct experience with commercial B2B billing and cash application required. Knowledge of general ledger accounting and U.S. GAAP. Experience with Epicor ERP or comparable manufacturing/ERP system preferred.
• Collections experience — including written customer communication and dispute resolution strongly preferred.

Skills:

• Strong attention to detail, accuracy in data processing, and excellent communication skills. Proficiency in Microsoft Excel and Word. Ability to prioritize tasks, solve problems, and work in a fast-paced environment.
• Working knowledge of standard payment terms (Net 30, Net 60), early-payment discounts, and credit hold processes.
• Ability to maintain strict separation between ReadyOne and ROICOM transactions and records.
• Bilingual (English/Spanish) preferred for ReadyOne's El Paso operating environment and ROICOM customer base.

PHYSICAL DEMANDS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

WORK ENVIRONMENT:

• Office setting.

Salary : $49,000