Practice Manager - Outpatient Services, Children's Health Center and Center for Public Health

Job Summary

• The Practice Manager is responsible for Leadership and Management Operations of a Single or Multiple Site Practice, in accordance with Senior Management objectives.
• The Practice Manager has some administrative authority over physicians and nearly full administrative authority over support staff.
• The Practice Manager oversees other department leads, or supervisory personnel, and has a strong foundation in finance, operations, and personnel management.
• Hires, manages and evaluates the administrative and non-physician clinical staff at all sites.
• The Practice Manager has oversight over the financial operations of the Practice; provides capital and equipment needs, staffing needs, and goals of the Practice.
• Works closely with physician, mid-level Clinicians and staff to ensure efficient operations that maximize physician productivity while rendering quality patient care.
• Financial management responsibilities include developing, implementing, and monitoring budgets, exploring revenue enhancement opportunities, capital expenditures, ensuring cost efficiencies, creating and analyzing reports and utilizing operational data to assist with improving the financial performance of the practice operation.
• The Practice Manager holds monthly Physician/Management meetings; establishes agenda in consultation with physicians, prepares data for meeting, contributes to decision-making, and is responsible for executing business strategy as directed by physicians, in accordance with Company objectives.
• The Practice Manager enforces compliance of policies and procedures and keeps staff informed of hospital communications and policy changes.
• Acts as a delegate for all administrative functions / duties in the absence of the Director.
• Will cover 3 offices: Outpatient Services, Children's Health Center and Center for Public Health
  
  

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Qualifications

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma or GED
  
  

Experience

• Relevant Experience
  
  

Certification and Licensure

• BLS Certification
  
  

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
  
  

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.