CSR/Admin (Internet Leads Coordinator)

Job Overview

We are seeking a detail-oriented and responsive Internet Leads Coordinator to support our clients team on a temporary basis. This role is responsible for managing, tracking, and responding to incoming online inquiries to ensure timely follow-up and excellent customer experience.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys communication-focused work, and can stay highly organized.

Key Responsibilities

• Monitor and manage incoming internet leads from various platforms (website, email, CRM, etc.)
• Respond promptly to inquiries via email, phone, or messaging systems
• Qualify leads and route them to the appropriate team members
• Maintain accurate records and update lead status in CRM/database
• Follow up with prospects to ensure engagement and conversion
• Assist with reporting on lead activity and response times
• Provide general administrative support as needed

Qualifications

• 1 year of experience in customer service, sales support, or administrative role
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable working with CRM systems and Microsoft Office (Excel, Outlook, etc.)
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated and able to work independently

Preferred (Nice to Have)

• Experience handling internet leads or inbound sales inquiries
• Familiarity with CRM systems such as Salesforce, HubSpot, or similar
• Background in sales or client-facing roles

Why Join Us?

• Flexible temporary opportunity with potential for extension
• Fast-paced and collaborative team environment
• Great opportunity to build experience in lead management and operations

How to Apply

Apply today through ZipRecruiter or submit your resume directly to Sara@Ravenridgegroup.com . We are looking to fill this role quickly!