What are the responsibilities and job description for the Administrative Assistant - Hauppauge, NY position at RAPID PUMP & METER SERVICE COMPANY LLC?
Location: Hauppauge, Long Island, NY
Company Overview
The Rapid Group (TRG) is the parent company of six operating subsidiaries that have been providing exceptional service and technical expertise for more than five decades. These subsidiaries include Rapid Pump and Meter Service Co., Machinery Services Co., Delta Electro Power, Industrial Sales and Service, AC Furia, Pumping Solutions, and O and M Solutions.
As subsidiaries, each company operates under the TRG umbrella while maintaining its own specialized capabilities, allowing us to deliver comprehensive mechanical, electrical, pumping, and industrial infrastructure solutions across the Northeast.
Together, our companies support municipal, industrial, commercial, and transportation sectors with best-in-class maintenance, repair, installation, field service, and emergency response services that keep critical systems operating reliably and efficiently.
Position Summary
Industrial Sales and Service is seeking a detail-oriented and reliable Administrative Assistant to support daily office operations at our Hauppauge, Long Island, location. The ideal candidate will have prior experience in the service industry (preferred) and be comfortable handling a variety of administrative, accounting, and operational support tasks in a fast-paced environment.
Key Responsibilities
- Create and enter purchase orders accurately and in a timely manner
- Perform accounts payable functions, including invoice processing and reconciliation
- Schedule and coordinate technician dispatch to support service operations
- Add inventory to job tickets to ensure accurate costing and billing
- Assist the General Manager in preparing and organizing customer quotes
- Answer and direct incoming telephone calls professionally
- Sort and distribute incoming mail and correspondence
- Follow up on open invoices and assist with collections as needed
- Maintain organized records of transactions, job tickets, and customer communications
Qualifications
- Previous administrative experience, minimum of 2 years; service industry experience strongly preferred
- Familiarity with purchase orders, invoicing, and accounts payable processes
- Strong organizational skills with close attention to detail
- Ability to multitask and prioritize in a fastpaced environment
- Excellent communication and customer service skills
- Strong relationship management skills with the ability to professionally interact across all levels of the organization
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience with service management software is a plus
- Reliable, proactive, and teamoriented
- Bilingual in Spanish preferred but not required
Additional Requirements
- Must be local to Hauppauge, Long Island, or within a reasonable commuting distance
- Ability to work fulltime, onsite
Benefits
- Highly competitive base pay
- Comprehensive Medical, Dental, Vision, and Disability benefits
- 401(k) retirement savings program with company match
- Paid Time Off (PTO) and Sick Time
- Life Insurance
- Referral Program
- A culture that values growth, development, and internal promotion
About RAPID PUMP & METER SERVICE COMPANY LLC
IS&S is located in Hauppauge, NY. In the municipal and industrial sectors, IS&S provides repair, maintenance, installation, troubleshooting, and machinist services, as well as distribution for motors, pumps, and controls.