What are the responsibilities and job description for the Customer Service Specialist position at Randstad?
Are you a communicator who loves helping others? Do you want to launch a career in the financial services industry with a global leader known for its "client-first" mission and high ethical standards?
We are looking for motivated professionals to join our team as Customer Service Representative. In this role, you aren’t just providing customer service—you are becoming a technical subject matter expert, helping investors navigate their financial journeys.
The Best of Both Worlds: Hybrid Flexibility
Enjoy the collaboration of an in-office environment with the comfort of working from home.
On-Site: Tuesday, Wednesday, & Thursday.
Remote: Monday & Friday.
Schedule Details:
Training Hours: Mon-Fri, 8:30 AM – 5:00 PM.
Post-Training Hours: Mon-Fri, 9:30 AM – 6:00 PM.
What’s In It For You?
Paid Expert Training: 25 days of world-class instruction through a dedicated corporate university to set you up for success.
Competitive Pay: $23.00/hr.
Seamless Onboarding: We’ve optimized our process! You’ll start on a Friday for equipment setup and orientation so you are ready to hit the ground running for training on Monday.
This Role is For You If:
You excel at explaining complex information in simple terms.
You are a "people person" with strong relationship management skills.
You have an interest in finance and a desire to learn new software technologies.
You thrive in fast-paced, professional environments that value teamwork and respect.
Key Responsibilities:
Serve as the first point of contact for investors via inbound calls.
Execute monetary transactions and resolve account inquiries.
Use a consultative approach to guide clients toward the best investment solutions.
Collaborate with a small, motivated team to drive process improvements.
Salary : $23