What are the responsibilities and job description for the Customer Service Representative position at Randstad?
Are you a purpose-driven communicator who thrives on helping others succeed? If you’re ready to launch a career in financial services with a global leader that prioritizes ethics and puts clients' interests above all else, we want to meet you.
We are looking for motivated professionals to join our team as Customer Service Representative. In this role, you aren’t just providing customer service—you are becoming a technical subject matter expert, helping investors navigate their financial journeys.
The Best of Both Worlds: Hybrid Flexibility
Enjoy the collaboration of an in-office environment with the comfort of working from home.
On-Site: Tuesday, Wednesday, & Thursday.
Remote: Monday & Friday.
Schedule Details:
Training Hours: Mon-Fri, 8:30 AM – 5:00 PM.
Post-Training Hours: Mon-Fri, 9:30 AM – 6:00 PM.
What’s In It For You?
Paid Expert Training: 25 days of world-class instruction through a dedicated corporate university to set you up for success.
Competitive Pay: $23.00/hr.
Seamless Onboarding: We’ve optimized our process! You’ll start on a Friday for equipment setup and orientation so you are ready to hit the ground running for training on Monday.
This Role is For You If:
You excel at explaining complex information in simple terms.
You are a "people person" with strong relationship management skills.
You have an interest in finance and a desire to learn new software technologies.
You thrive in fast-paced, professional environments that value teamwork and respect.
Key Responsibilities:
Serve as the first point of contact for investors via inbound calls.
Execute monetary transactions and resolve account inquiries.
Use a consultative approach to guide clients toward the best investment solutions.
Collaborate with a small, motivated team to drive process improvements.
Salary : $23