What are the responsibilities and job description for the Client Relations position at Randstad?
The Opportunity: Service, Solutions, and SatisfactionAre you a highly organized, customer-focused professional looking for an essential on-site role? We are seeking a dedicated On-Site Service & Reception Specialist to be the welcoming face and operational backbone for our client location.Your primary mission will be to ensure the prompt delivery of various on-site services, providing exceptional customer support that drives overall customer satisfaction. If you are known for your excellent communication, ability to multitask, and a proactive approach to problem-solving, this is the perfect opportunity for you!What We Are Looking For (Qualifications)Experience: HS Diploma, GED, or equivalent experience is required, plus less than one year of related experience.Customer-Facing Skills: Proven good customer service and communication skills are essential.Technical Aptitude: Basic computer skills and technical knowledge.Work Ethic: Ability to multitask, prioritize effectively to meet deadlines, and work with minimal supervision.Physical Requirements: Ability to lift up to 50 lbs. Must be able to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.Clearance: Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the premises. If you are ready to be the anchor of excellent customer service for our client, apply now!FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.comsalary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesKey Responsibilities: The Core of On-Site OperationsThis role is a dynamic blend of administrative support and client service:Front Office Reception: Perform essential front office duties, including greeting visitors, professionally answering phone calls, taking messages, and scheduling conference rooms.Customer Service Excellence: Be the immediate point of contact to respond to customer needs and requests, always maintaining a solid focus on providing good customer service.Operational Support: Accept deliveries, set up food and beverages for meetings, and potentially handle copy/binding and copier maintenance.Communication & Reporting: Promptly review and respond to management and client requests (via email, phone, text, or verbal) and inform the supervisor immediately of any potential problems or customer concerns.Documentation: Contribute to the creation and maintenance of the Site Procedure Guide to ensure all account processes are accurately recorded.Team Coverage: Attend cross-functional trainings to ensure the ability to provide essential coverage when the team is short-staffed.SkillsClient ServiceBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
Salary : $20 - $22