What are the responsibilities and job description for the Onsite Call Center Representative position at Randstad and Careers?
Reference: AB_4871384
Ready to start your new career after the Holidays? Randstad is seeking a dynamic and customer-focused Customer Service Representative to join our call center team in Harrisburg, PA. In this role, you will be the first point of contact for our valued customers, providing exceptional support and resolving inquiries with efficiency and professionalism. If you are passionate about customer service and fluent in English, we encourage you to apply! The pay rate is $19/hr, Monday-Friday with available schedules of:
- 9am-6pm
shift: First
work hours: 9 AM - 6 PM
education: High School
Responsibilities
Provide exceptional customer service by addressing inquiries, resolving issues, and processing account-related transactions. You will be responsible for handling inbound calls, documenting customer interactions, and ensuring customer satisfaction. This position will be a onsite at the client location. (No Remote)
Skills
- Call Center
- Active Listening
- Telephone Etiquette
- Interpersonal Sensitivity
- Basic Computer Skills
- Basic Software Skills
- Call Center Support
- Typing Skills
Qualifications
- Years of experience: 0 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Salary : $19 - $19