What are the responsibilities and job description for the Volunteer Coordinator - Thrift Store position at Rainbow Community Care?
Job Details
Volunteer Coordinator – Thrift Shoppe, Part Time
Location: Rainbow Thrift Shoppe, 905 Madison Ave, Fort Atkinson
Position Type: Hourly, Part Time, 12-20 Hours/Week
Schedule Requirements: Specific days and times will vary depending on needs.
Be the Difference!
Make a meaningful impact in the lives of others. The Rainbow Thrift Shoppe is a non-profit resale store supporting the mission of Rainbow Hospice Foundation and Rainbow Community Care. Rainbow Community Care (RCC) is highly regarded for excellence in hospice, palliative, and guided care and invites you to join in our mission of enhancing lives throughout aging, illness, and loss.
Purpose of the Position
The Rainbow Thrift Shoppe Volunteer Coordinator will support the Store Manager with the day-to-day operations of the business. Responsibilities include recruitment and management of the Thrift Shoppe volunteers, provide operational support to the store, assist customers, and other duties as needed.
Key Responsibilities
- Collaborates with RCC Volunteer Coordinators on setting and achieving volunteer program goals and strategies through collaborative recruitment, training, and retaining volunteers.
- Manages all aspects of the Rainbow Thrift Shoppe volunteers, including recruiting, scheduling, assignment of duties, recordkeeping, resolving issues, and creating a wonderful volunteer experience.
- Onboards, trains Thrift Shoppe volunteers, and retrains them when necessary.
- Operate the Point of Sales (POS) software to support the operations of the store, the manager, staff and/or volunteers.
- Supports and participates in the day-to-day operations of the store, including processing donations, pricing, and providing excellent customer service to customers and donors.
- Maintains a safe, clean, and organized store environment.
- Participates in required RCC education and employee meetings.
- Assists with other duties as needed by the Thrift Shoppe Manager.
Qualifications
- High school diploma or equivalent required.
- Associate degree in retail, business, hospitality, or related field preferred.
- Previous experience working with, coordinating, and leading volunteers preferred.
- Previous experience in retail preferred.
- Valid Wisconsin driver’s license and proof of current car insurance are required upon hire and must be maintained throughout employment.
- Must be able to drive to and from Rainbow offices, meeting locations, and/or other locations as necessary for your role.
- Must be able to work well independently with minimal supervision.
- Must have excellent time management and be detail-oriented and organized.
- Must be able to maintain healthy boundaries and positive interpersonal relationships.
- Must be tactful and courteous in communication with others, whether in-person, by phone, or in writing.
- Must act with integrity and demonstrate good work ethics including reliable attendance and punctuality.
Benefits
- Flexible, fun, and caring work environment
- 401k Retirement Plan with up to 4% Company Match
- Mileage Reimbursement
- Pet Insurance
About Rainbow Community Care
Rainbow Community Care provides services that support patients, families, and community members throughout the journey of aging, illness, and loss. Guiding our day-to-day work is a set of core values that are centered around caring for the most vulnerable people living among us.
- We are committed to serving all.
- We are relentless in our pursuit of excellence.
- We believe every interaction matters.
- We are leaders.
- We always show up.
Equal Opportunity Employer Statement
Rainbow Community Care is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
