What are the responsibilities and job description for the Food & Beverage Supervisor position at Raffles Hotels & Resorts?
Company Description
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
Assist in managing all Food & Beverage outlets and supporting Food & Beverage leadership. Oversee the daily operations of the Food & Beverage department, ensuring smooth and efficient service. Deliver exceptional, five-star service to all guests, upholding the highest standards of hospitality. Maintain and continually improve service quality by working efficiently, leading by example, and supporting the development of team performance and service standards.
Qualifications
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
Assist in managing all Food & Beverage outlets and supporting Food & Beverage leadership. Oversee the daily operations of the Food & Beverage department, ensuring smooth and efficient service. Deliver exceptional, five-star service to all guests, upholding the highest standards of hospitality. Maintain and continually improve service quality by working efficiently, leading by example, and supporting the development of team performance and service standards.
Qualifications
- Minimum 2–3 years of experience in food and beverage operations
- Strong understanding of food and beverage service standards, preferably in a luxury or fine dining environment
- Excellent communication, leadership, and interpersonal skills
- Proven ability to lead, train, and motivate a team
- Exceptional attention to detail and a commitment to high service standards
- Ability to multitask and remain calm under pressure in a fast-paced environment
- Flexibility to work weekends, holidays, and varied shifts as required
- Knowledge of health and safety regulations and best practices
- Familiarity with POS systems and basic financial reporting
- Degree or diploma in hospitality management or a related field is preferred
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical, dental, vision and life insurance.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities
