What are the responsibilities and job description for the Rooms Manager In Training position at Raffles Hotels & Resorts?
Company Description
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is understood and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the company.
Job Description
The Rooms Manager in Training will receive exposure to/and provide support in all aspects of the Rooms operations including Front Office, Guest Experience, Housekeeping, and other duties to assist in the smooth operation of Rooms. The Rooms Manager in Training is responsible for ensuring the success of the day-to-day operation in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay.
Qualifications
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is understood and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the company.
Job Description
The Rooms Manager in Training will receive exposure to/and provide support in all aspects of the Rooms operations including Front Office, Guest Experience, Housekeeping, and other duties to assist in the smooth operation of Rooms. The Rooms Manager in Training is responsible for ensuring the success of the day-to-day operation in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay.
Qualifications
- Minimum 1 year previous hotel experience, preferably in a supervisory role.
- Experience in a luxury hotel & knowledge of Opera, HOTSOS, Microsoft Teams an asset
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities.
