What are the responsibilities and job description for the AR Follow Up Coord position at RadNet?
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will
- Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
- Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals.
- Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
- Complete adjustments, check refund request forms, and special transaction forms.
- Work with edit reports to identify problems with transmission claims.
- Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
- Knowledge of medical terminology and a working knowledge of different types of insurance
- Ability to type 30 words per minute and have a general computer aptitude
- High School Diploma required.
- One to two years’ prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.