What are the responsibilities and job description for the Microsoft Dynamics Business Central Manager position at R2 Global?
Business Central Manager
Location: Onsite – Argyle, TX
Industry: Manufacturing
Contract: 12 months with the possibility of 24 months
Role Overview
We are seeking a Business Central Manager to take full ownership of a heavily customized Microsoft Business Central (BC) environment. This role focuses on stabilizing, optimizing, and enabling long-term scalability for MRP, inventory, production, and administrative workflows.
Key Responsibilities.
- System Ownership: Manage and maintain the Business Central environment, ensuring stability and daily operational continuity.
- Troubleshooting: Diagnose, repair, and document issues in a customized BC instance prone to frequent breakages.
- Process Standardization: Establish clear documentation and standardized workflows across finance, inventory, production, and administrative functions.
- User Training: Educate end-users and department teams on best practices, navigation, and proper system utilization.
- Optimization: Enhance MRP, Inventory, Assembly, and Production modules to accurately reflect business operations.
- Production Planning: Improve scheduling and deliver reliable visibility into “what can be built tomorrow.”
- Performance & Data Integrity: Evaluate and improve system performance, data accuracy, and workflow efficiency.
- Cross-Functional Alignment: Partner with operations leadership to align manufacturing processes with BC configuration.
- Reporting & Analytics: Support dashboards and reporting for planning and decision-making.
- Vendor Liaison: Act as the primary point of contact between internal teams and external BC support or developers.
Requirements
- Proven experience in Microsoft Business Central administration, configuration, and troubleshooting.
- Prior exposure to customized BC environments in manufacturing settings.
- Strong knowledge of MRP, Inventory, Assemblies, Production Orders, and planning workflows.
- Ability to diagnose and resolve issues in complex, non-standard BC setups.
- Solid understanding of manufacturing operations, scheduling, and process flow.
- Experience in process documentation, user training, and system adoption improvement.
- Excellent communication, problem-solving, and collaboration skills.
- Fully onsite availability in the DFW area (Argyle, TX) with hands-on involvement in daily operations.
Success Metrics
- Reduced system downtime
- Improved manufacturing planning accuracy
- Reliable MRP outputs
- Standardized and well-documented processes
- Confident end-users who rely on BC for daily operations