What are the responsibilities and job description for the Carrier Sourcing Executive position at R+L Global?
Carrier Sourcing Executive responsibilities and essential job functions include, but are not limited to the following:
- Receive awarded business and bids for the enterprise
- Utilize various methods of outreach, primarily phone and email, to solicit and sell carriers on working with PTLS
- Collaborate and negotiate with carriers, identifying mutually beneficial opportunities and executing pricing/service agreements
- Create routing guides and provide direction for operator teams regarding the utilization of carriers and carriers’ expectations
- Understand and communicate carrier capabilities and PTLS opportunities, optimizing capacity procurement internally and creating awareness of existing and potential opportunities for partner carriers
- Update carrier and shipment information into our PTLS systems for use and automation
- Ensure selected carriers for routing are being utilized, and rates are flowing correctly through the system
- Develop and maintain strong customer relationships with our partner carriers
- Foster strong and positive communication between internal and external customers
- Responsible for providing cost-effective carrier solutions with exceptional service
- Improve margins on regular lanes through addition of carriers to PTLS network
- Move new carriers through the onboarding process to ensure success of routing guides
Qualifications, Knowledge, Skills, and Abilities:
- High school diploma or GED
- Customer service experience
- Previous logistics or transportation experience preferred
- Ability to effectively communicate verbally and in writing
- Ability to investigate internal and external concerns and solve them in a timely manner
- Ability to work independently and within a team environment
Strong communication skills, both written and oral, and interpersonal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
- Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
- Proficiency with Microsoft Office Suite
- Ability to read, write, and speak English fluently; Other languages a plus