What are the responsibilities and job description for the Carrier Sales Representative II position at R+L Global?
Capacity Procurement Executive II is responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service.
Capacity Procurement Executive II responsibilities and essential job functions include, but are not limited to the following:
- Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
- Present multiple modes of transportation options to your customer base
- Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
- Dispatch carriers and properly update loads within our transportation management system
- Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
- Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
- Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
- Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
- Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
- Always provide exceptional customer service to internal team members, partner carriers and customers
Qualification, Knowledge, Skills, and Abilities:
- High school Diploma or GED
- Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
- 3 years’ experience working in a full truckload environment
- Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry
- Ability to multitask in a fast-paced environment with rapidly changing priorities
- Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
- Strong negotiation, communication and relationship-building skills
- Ability to work flexible schedule
- Willingness to relocate for job advancement a plus
- Previous experience with McLeod or external load boards
- Previous experience in some or all of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal
- Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
- Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
- Proficiency with Microsoft Office Suite
- Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plus