Manager, Product Management - Digital Marketing Technology

Thank you for your interest in joining our team! QVC Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. QVC Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

Reporting to the Director, Product Management, the Manager of Product Management of our global Technology organization will focus on building Digital Products for QVC and HSN business and driving innovation in the Digital eCommerce and eMarketing space. You will manage the Digital Portfolio for QVC/HSN, focused on optimization of its digital product lines to provide best in class customer experiences. Driving the vision for our products based on market research, customer and partner needs, our goals and strategy, and market trends. This is a hybrid position based in West Chester, PA.

Who We Are

QVCG takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.

Your Impact

You will oversee the build and execution of the Product Strategy for our Digital business, including the identification of new opportunities to delight and engage consumers, improve our traffic to ensure we improve conversion and a positive customer experience that makes her want to return.

• Define the vision for the Product, aligning it with our goals, customer needs and market trends.
• Lead a team of Associate to Senior level Product Managers and build the strength of the product team through ongoing development.
• Make strategic decisions on solutions and external partners to meet our requirements and ensure technical integrity.
• Present the product vision to the team and share product strategy to achieve the vision.
• Guide product discovery based on product vision, connecting different sources, research results, and goals.
• Define product goals in collaboration with the partner group and use them to coordinate the product.
• Work with partners to create support, educate, and prioritize new features and capabilities.
• Develop a global network of partners and subject matter experts.
• Build an outstanding product team by defining goals for team members, managing performance, and developing talent.
• Have broad knowledge of technologies, platforms, processes, and architecture related to the product area.
• Understand the structure and processes of the organization globally and how it relates to the product area/domain.
• Stay updated with industry trends and have expert-level knowledge of the product domain/area.
• Establish relationships with important partners and contribute to areas outside of your own.
• Influence an understanding of the Product Owner function within Agile Development and guide/coach teams on Product Management.
• Ability to travel on a limited basis.
  
  

What You Bring

• Bachelor's degree in Engineering, Digital or a combination of education and experience
• 5 years' experience and experience guiding product strategy, and leading product teams
• Stakeholder Management: Ability to manage multiple stakeholders, aligning diverse interests and ensuring effective communication throughout the product lifecycle
• Backlog Prioritization: Prioritize product backlogs across various markets and brands, balancing competing needs and business objectives
• Communication Integrations: Experience with email, SMS, and push notification integrations and their ongoing management to optimize user engagement
• Pixel Integrations: Familiarity with 3rd party pixel integrations for tracking and attribution, supporting marketing and analytics efforts
• Customer data Integration: Experience with customer data platforms and segmentation
• Data-Driven Decision Making: Ability to collaborate with analytics teams to evaluate data, extract insights, and drive informed product decisions
• Technical Problem-Solving: Experience working with technology architects and managers to resolve complex problems and deliver innovative solutions
  
  

Remote work is not permitted in NYC at this time.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.