What are the responsibilities and job description for the Auto Claims Adjuster position at Questpro?
Our client is a start up TPA that is looking to revolutionize the claims industry.
This Role Is Ideal For
This Role Is Ideal For
- a Claims Adjuster who wants to build their career at a company that rewards performance, not tenure
- someone with 6 months of claims experience who is hungry to learn and grow fast
- Handle claims end to end: from first notification of loss through to settlement
- Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience
- Review documentation, verify coverage, and assess liability accurately
- Set appropriate reserves and manage claims within your authority
- Identify potential fraud indicators and escalate appropriately
- Maintain accurate and thorough claims records for audit and compliance
- Contribute to continuous improvement by flagging process inefficiencies
- Based in Dallas, TX
- 6 months of auto claims experience (personal or commercial lines)
- Strong organization and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others is a plus
- Startup or high-growth experience is a plus
- Move Fast – Act decisively, iterate quickly, optimise for momentum.
- Always Overdeliver – We exceed expectations in everything we do.
- Think Customer-First, Always – The customer experience drives every decision.
- Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
- Say It How It Is – Transparency and direct communication build trust.
- Competitive salary beyond the industry standard
- Quarterly performance bonus: up to 15% of quarterly salary
- Equity participation: stock options as an early-stage team member
- Medical insurance
- 401(k) with 5% company match
- Paid time off
- Accelerated promotion track in a high-growth environment