What are the responsibilities and job description for the Personal Lines Account Manager position at Questpro?
We’re an independent insurance agency looking for an experienced Personal Lines Account Manager who loves helping clients and thrives in a fast-paced, team-oriented environment.
In this role, you’ll handle day-to-day personal lines service—answering coverage questions, processing endorsements and renewals, issuing new business, and solving problems when they pop up. You’ll work closely with agents and teammates to deliver excellent client experiences.
Why You’ll Love It
In this role, you’ll handle day-to-day personal lines service—answering coverage questions, processing endorsements and renewals, issuing new business, and solving problems when they pop up. You’ll work closely with agents and teammates to deliver excellent client experiences.
Why You’ll Love It
- Supportive, energetic team culture
- Competitive benefits including 401(k), medical, dental, and disability
- Stable, independent agency with strong values and integrity
- Hybrid Work Schedule – 3 days from home
- Manage renewals, endorsements, cancellations, and rewrites
- Prepare quotes and coverage comparisons
- Provide coverage recommendations and client support
- Handle inbound calls and agent requests
- Maintain accurate records in AMS
- 5 years personal lines experience in an independent agency
- Active Ohio P&C license
- Strong communication skills and attention to detail
- Team-first attitude
- CISR, CIC, or similar designation a plus