Senior Sales Manager OOG/Project Cargo

Our client located in Houston, TX is looking for a Senior Manager, Sales Execution – OOG / Project Cargo (Ocean Freight)

Pay: $117k - $144k Bonus

Great Benefits Package, Perks and Flexibility

Hybrid: 3x/Week in Office

As the Senior Manager of Sales Execution, you will foster and improve the culture to help drive an empowered, engaged and winning working environment for your team. You will set the vision to clearly define the commercial strategy of the retail industry that will maximize revenue, utilization, and customer satisfaction through customer centric transport solutions in today's market environment.

Responsibilities

• Lead, manage, develop and support a team of high-performing Account Executive, Sales Coordinators Manager and Sales Coordinators, to deliver consistent results and ensure high performance of the OOG segment.
• Understand OOG, BB and project cargo requirements and communicate such internally effectively to achieve best results for improvement of business participation, reaching and exceeding budget targets.
• Negotiate with clients to retain and grow current business and secure new OOG and BB, project cargo business.
• Make sales calls individually and with the sales team to ensure quality representation and proper customer approach according to sales manual standards.
• Provide staff with guidance in handling difficult or complex problems and in resolving complex, escalated complaints or disputes.
• Drive the hiring and performance management process.
• Work with the finance team to keep accounts current and
• Develop commercial strategies to increase business.
• Manage the effectiveness of new business, retention, and account growth sales efforts, and ensure that they are aligned with the overall business objectives.
• Ensure that the sales territory meets or exceeds volume/revenue/contribution objectives.
• Effectively communicate all account specifics to the Customer Service and Sales departments to ensure top level service, competitive pricing and process improvement based on feedback from stakeholder and customers.
• Ensure consistent application of policies to all personnel actions.
• Lead, manage, develop and support a team of high-performing Account Executive, Sales Coordinators Manager and Sales Coordinators, to deliver consistent results and ensure high performance of the OOG segment.
• Understand OOG, BB and project cargo requirements and communicate such internally effectively to achieve best results for improvement of business participation, reaching and exceeding budget targets.
• Negotiate with clients to retain and grow current business and secure new OOG and BB, project cargo business.
• Make sales calls individually and with the sales team to ensure quality representation and proper customer approach according to sales manual standards.
• Provide staff with guidance in handling difficult or complex problems and in resolving complex, escalated complaints or disputes.
• Drive the hiring and performance management process.
• Work with the finance team to keep accounts current and
• Develop commercial strategies to increase business.
• Manage the effectiveness of new business, retention, and account growth sales efforts, and ensure that they are aligned with the overall business objectives.
• Ensure that the sales territory meets or exceeds volume/revenue/contribution objectives.
• Effectively communicate all account specifics to the Customer Service and Sales departments to ensure top level service, competitive pricing and process improvement based on feedback from stakeholder and customers.
• Ensure consistent application of policies to all personnel actions.

Qualifications

• Bachelor’s Degree and 5 years of experience in Sales, or the equivalent combination of education and experience.
• Possess specialized OOG knowledge of 5 or more years and/or 2 years in a broader functional area.
• Generally responsible for managing employees within the Sales Execution Department.
• Exhibit excellent communication and organizational skills by understanding, acquiring new skills, making requests, asking questions, and relaying information with ease.
• Excellent customer service. Business Acumen.
• Choose appropriate vocabulary and level of technical complexity in communicating to different audiences the knowledge they need.
• Compose effective and professional written communications and documentation for non-routine and/or technical matters.
• Maintain trust by seeking truth and speaking it to others.
• Experience with State-of-the-Art Customer Relations Management software (CRM).
• Proficient using MS Office word processing and spreadsheet software.
• This position requires travel and work, in and outside, normal working hours. Valid driver’s license required