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Senior Administrative Concierge Assistant

Quest Financial
Boston, MA Full Time
POSTED ON 12/16/2025 CLOSED ON 2/16/2026

What are the responsibilities and job description for the Senior Administrative Concierge Assistant position at Quest Financial?

Quest is seeking qualified candidates for a Sr. Administrative Concierge Assistant! Direct Hire!Will be 5 days In-Office!!Hospitality Industry experience will be a BIG PLUS!!!This on-site position (Monday–Friday) provides administrative support to executive leadership while acting as the face of the office. The role plays a key part in shaping a refined, welcoming workplace atmosphere by managing day-to-day operations, overseeing premium client experiences, and serving as a primary liaison between staff, leadership, and vendors.This is an ideal opportunity for a seasoned professional who thrives in high-touch environments and understands how to balance client hospitality, executive support, and flawless office administration.Key Responsibilities:•Manage daily office operations to ensure a seamless, organized, and professional environment—including supply replenishment, equipment checks, appearance standards, and general workspace upkeep.•Cultivate a warm, welcoming, and hospitality-driven atmosphere, creating a “preferred life” experience for both clients and team members.•Serve as the primary point of contact for all visitors, providing concierge-level support to ensure every guest feels attended to, informed, and valued.•Coordinate all aspects of client visits, including meeting room reservations, catering, technology setup, and personalized hospitality touches.•Maintain a preferred network of vendor services—including transportation, catering, accommodations, and event partners—to support a premium client experience.•Plan and execute logistics for internal events, offsite meetings, team celebrations, and client appreciation gatherings with a high standard of service.•Provide polished administrative support to senior leadership, managing calendars, schedules, communications, and meeting logistics.•Handle sensitive and confidential information at all times with discretion and professionalism.•Coordinate travel arrangements, including flights, accommodations, and ground transportation, while managing real-time changes and special requests.•Serve as a communication and service liaison across teams to ensure clients experience smooth, cohesive interactions throughout the firm.•Prepare and process expense reports, track invoices, and support office budgeting with a high level of accuracy.•Answer incoming phone calls in a warm, professional manner, routing calls as appropriate and maintaining service request records.•Manage incoming and outgoing mail, packages, documents, and courier deliveries, ensuring accurate internal distribution and maintaining logs for signature-required items.•Support facilities operations by monitoring office conditions, coordinating with vendors, and ensuring the environment remains polished, functional, and guest-ready.•Perform notarizations as needed.•Provide backup administrative support to cross-functional teams (e.g., tax and professional services) for tasks such as mail processing, deposits, and document preparation.Qualifications:•Bachelor’s degree or equivalent combination of education and experience.•Minimum of 3 years of experience in Hospitality, Office Administration, or Retail, ideally in a premium or client-facing environment.•Exceptional verbal, written, and interpersonal communication skills with a professional, service-driven demeanor.•Proven ability to manage multiple priorities, adapt to shifting demands, and remain calm under pressure.•Demonstrated integrity, sound judgment, and ability to handle confidential information with discretion.•Positive, proactive, and hospitality-minded attitude—no task too big or too small.•Flexible and willing to work overtime when needed.•Strong client-service mindset with the ability to build warm, trusted relationships internally and externally.•Creative, analytical, and solutions-focused thinker with a passion for elevating workplace and client experiences.•Highly organized, detail-oriented, and able to excel in a fast-paced, collaborative environment.•Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Teams, and OneNote is a plus.

Salary : $70,000 - $80,000

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