What are the responsibilities and job description for the Community Association Manager position at Quest Financial?
Our client located in Roswell is looking for a Community Association Manager to join their team
Pay: $100k - $110k
Hybrid after 6 Months
Great Benefits
The Community Association Manager is responsible for supervising, assisting and developing a team of Community Association Managers, including growing the team’s commitment to the organization and its clients.
Division Team Lead Responsibilities:
- Supervise, coach, train, and mentor a team of 10-12 Portfolio Community Association Managers
- Plan, assign, and direct work, appraising performance, rewarding and disciplining, addressing HR concerns and assisting with problem-solving solutions.
- Facilitate monthly team meetings
- Attend weekly division dead meetings
- Assist in interviewing and hiring decisions for new managers
- Remain up-to-date on new regulations, participating in educational opportunities, reading professional publications, and maintaining personal network
- Review and approve monthly expense reports, and PTO requests
- Provide and coordinate ongoing trainings for your team on best practices as well as company policies and procedures
- Manage a small portfolio of communities
Community Association Manager Responsibilities:
- Ensure the financial, legal, physical maintenance, and homeowner compliance of each client or property
- Coordinate repairs, audits, inspections, fee collections, court appearances, and managing homeowner and client satisfaction
- Provide administrative support to homeowners in the communities we serve and provide information promptly to facilitate a rewarding client relationship
- Develop a credible relationship with the client and serve as the liaison between the client and the homeowner
- Provide professional advice/oversight for issues based on experience, continuing education, and perspective based on work experience
- Comply with all confidentiality requirements related to Board members and homeowners
- Perform other job-related duties as assigned
EXPERIENCE/SKILLS:
- 2 years' in a direct management role, team lead, supervising people
- 3-5-years' experience as a Community Association Manager
- Community Association Manager license (CMCA, AMS, PCAM designation preferred)
- Proficient knowledge of Microsoft Office including Word, Excel, and Outlook
- Team-player mentality
- Excellent verbal and written communication
- Valid Driver’s License
Salary : $100,000 - $110,000
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