Assistant Director of Individual Giving

Duties And Responsibilities

The Queens Public Library Foundation is a 501(c)(3) and 509(a)(1) and 170(b)(1)(A)(vi) non-profit

organization whose mission is to raise funds for the programs, services, and materials for Queens Public

Library.

Reporting to the Director of Individual Giving of the Queens Public Library Foundation (QPLF), the Assistant Director of Individual Giving is responsible for managing and growing the QPLF’s individual giving program, including direct marketing and related cultivation and stewardship activities; writing newsletters and other collateral to amplify the Library’s message among individual donors; and assisting with events, including an annual gala. Performs other duties as assigned.

In collaboration with the Director of Individual Giving, works to ensure a robust donor pipeline program, with the goal of securing new gifts and gift upgrades and meeting targeted revenue projections.

• Oversees and collaborates with the direct response vendor in the planning, development, execution, expansion, and evaluation of all integrated direct response campaigns.
• Works with vendor, Database Manager, and QPL’s Marketing Department to develop and implement multi-channel communications to increase overall donor engagement and other strategies to achieve income targets.
• Ensures that all deadlines are met and that all messaging for campaigns, including acquisition, renewal and gift upgrades for lower and mid-level donors and prospects, are consistent with QPL priorities and communication guidelines.
• Develops the direct response program as an effective pipeline to the Major Gifts and Legacy Society programs.
• Stewards mid-level donors through personal outreach, including thank you calls, cards, and emails.
• Works with librarians and others to identify and write stories of customers, librarians and staff, programs, and activities that demonstrate donor impact and inspire support.
• Writes bi-monthly Donor Digest e-newsletters and other marketing collateral to cultivate and steward donors.
• Works with Marketing, Communications, and other departments on the creation and execution of short videos for social media, galas, and other promotional purposes.
• Responds to donor inquiries and records all activities and interactions in Raiser’s Edge. Updates donor contact information regularly and consistently to ensure that database is correct and to facilitate efficient mailings.
• Assist in team goal setting and meetings.
• Assist in budget management.
• Assist the Director of Individual Giving with special campaigns and planned giving outreach.
• Collaborates with the QPLF team on the successful planning and execution of QPLF’s annual gala and other special events, including cultivation events for donors.
• Performs other duties as assigned.
  
  

Required Qualifications

• Bachelor’s Degree plus five to seven years of experience working in a strategic, front-line annual and/or Individual giving fundraising position.
• Three years of experience working with direct marketing or direct response program.
• A successful and demonstrated track record of personally identifying, cultivating, soliciting and stewarding donors in a fast-paced, mission-driven environment.
• Demonstrated experience using Raiser’s Edge or other fundraising CRM. Facility with all Microsoft Office programs and graphic design software (Canva, Adobe Express, etc.)
• A collaborative style and demonstrated ability to work effectively in a team-oriented environment.
• Highly organized, creative, proactive, detail-oriented, and able to prioritize with superior time management and troubleshooting skills.
• Ability to meet short deadlines and thrive in a fast-paced, professionally rigorous environment.
• Excellent verbal & written communication skills and demonstrated ability to articulate complex ideas clearly, accurately, and concisely.
• Commitment to serving all communities in the most diverse area of the country.
  
  

About Queens Public Library

Queens Public Library is a national and international leader in the delivery of public library service. Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation serving 66 locations.

TO APPLY: Please send your resume and cover letter to Employment@queenslibrary.org and reference “Assistant Director of Individual Giving” - QLWEB in the subject line. Resumes will only be accepted by email.

This is a non-union position. The starting annual salary range is $100,000 - $110,000.

The Queens Public Library is an Equal Opportunity Employer.