What are the responsibilities and job description for the Medical office assistant/receptionist position at queens Heart institute?
Medical Assistant / Front Desk Receptionist
Location: Queens, NY
Job Type: Full-Time
Specialty: Internal Medicine & Cardiology
About Our Practice
We are a high-volume, fast-paced Internal Medicine and Cardiology practice in Queens dedicated to delivering compassionate, top-tier patient care. We are seeking an energetic, reliable, and multi-talented Medical Assistant / Receptionist to join our dedicated team. If you thrive in a dynamic clinical environment, excel at patient communication, and enjoy wearing multiple hats, we’d love to meet you!
Key Responsibilities
Front Office & Reception:
Warmly greet patients, manage check-in/check-out processes, and verify demographic and insurance details.
Confidently manage high-volume phone lines, answer patient inquiries, schedule appointments, and coordinate patient flow.
Collect co-pays, process referrals, and obtain prior authorizations for cardiovascular procedures and diagnostic tests.
Maintain a clean, organized, and welcoming reception area.
Clinical / Back Office Support:
Prepare exam rooms and perform clinical intake (vitals, medical history, chief complaint).
Administer diagnostic tests including ECGs/EKGs, blood pressure checks, and routine lab preps as directed by providers.
Assist physicians during patient examinations and minor clinical procedures.
Ensure proper sterilization of equipment, maintain stock levels in exam rooms, and adhere to HIPAA and OSHA guidelines.
Qualifications & Skills
Certified Medical Assistant (CMA / RMA) required.
Experience: Minimum 1–2 years in a medical office setting (experience in Cardiology or Internal Medicine is a major plus).
Exceptional phone etiquette and the ability to multitask smoothly in a busy setting.
Proficiency with Electronic Medical Record (EMR) systems and insurance verification portals.
Strong communication skills and a compassionate, professional demeanor.
Bilingual candidates (e.g., Spanish, Mandarin, Cantonese, Bengali, Russian) are highly encouraged to apply!
What We Offer
Competitive compensation based on experience.
Paid time off (PTO) and paid holidays.
Opportunities for professional growth in a supportive specialty practice.
How to Apply
Please submit your resume along with a brief cover letter describing your experience in a busy medical office setting to [Insert Email Address] or apply directly through this listing.
Would you like me to adjust any specific details, such as adding precise salary ranges, benefits, or preferred second languages for your area of Queens?