Medical Receptionist

Overview

Join our dynamic healthcare team as a Medical Receptionist, where you will be the welcoming face and efficient coordinator at the front desk of our busy medical facility. This vital role combines exceptional customer service with administrative expertise, ensuring smooth daily operations and a positive experience for patients and staff alike. Your energetic approach and attention to detail will help foster a caring environment while managing essential clerical functions with precision and professionalism.

Responsibilities

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) systems such as MDLAND.
• Schedule patient appointments accurately, coordinate follow-up visits, and manage cancellations or rescheduling requests via medical office management software.
• Handle incoming phone calls with professional phone etiquette, providing information or directing inquiries to appropriate healthcare providers or departments.
• Collect and process patient payments, insurance co-pays, and perform medical billing tasks including insurance verifications and claims submissions.
• Review and update medical records ensuring compliance with HIPAA regulations, maintaining confidentiality of all health information in accordance with clinical confidentiality policies.
• Assist with documentation review, data entry, and maintaining accurate medical records while supporting health information management practices.
• Support clinical staff by preparing care plans, managing appointment schedules, and coordinating communication between patients and healthcare providers.
• Maintain a clean, organized front desk area while adhering to office experience standards for clerical support and customer service excellence.
• Utilize Microsoft Office tools for administrative tasks including typing reports, updating spreadsheets, and managing correspondence efficiently.

Qualifications

• Proven experience as a Medical Receptionist or in a similar medical office administrative support role with clinic experience preferred.
• Strong knowledge of health insurance processes including Medicare, CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and medical billing procedures.
• Familiarity with EMR/EHR system
• Excellent computer skills including proficiency in Microsoft Office Suite; capable of 10 key typing with speed and accuracy.
• Exceptional patient service skills with the ability to communicate effectively via phone and in person while demonstrating professional phone etiquette.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Knowledge of clinical confidentiality policies to protect sensitive health information in compliance with HIPAA standards.
• Strong organizational skills with attention to detail for documentation review and medical records management.
• Prior office experience within a healthcare setting is advantageous; familiarity with health insurance knowledge enhances your effectiveness in this role.

Embark on a rewarding career where your dedication to excellent patient service and administrative precision makes a real difference!

Pay: $20.00 - $22.00 per hour

Location:

• Flushing, NY 11355 (Preferred)

Work Location: In person

Salary : $20 - $22