What are the responsibilities and job description for the Medical Office Front Desk Receptionist Bilingual Spanish/English position at NYC Medical?
- Welcomes patients by greeting,in person or on the phone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
Job Type: Full-time
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Paid time off
Language:
- Spanish (Required)
Work Location: In person
Salary : $19