What are the responsibilities and job description for the Human Resources Generalist position at Quarterhill Inc.?
Overview
The HR Generalist is responsible for executing core employee lifecycle activities and supporting HR Business Partner functions across US operations. This role ensures efficient onboarding, employee record management, HR systems transactions, and supports employee relations and performance processes.
This position s upport s a multi-site, operational workforce environment, partnering with HR leaders and managers on day-to-day n eeds while developing capability in employee relations and business partnership . T his role requires a strong ownership mindset, with the ability to independently manage execution while knowing when to escalate more complex or high-risk matters .
Responsibilities
This position includes but not limited to the following functions:
Competencies (knowledge, skills and abilities the person needs to do the job)
We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes:
We appreciate all responses and will acknowledge only those being considered for an interview .
We respectfully request no calls or unsolicited resumes from Agencies .
The HR Generalist is responsible for executing core employee lifecycle activities and supporting HR Business Partner functions across US operations. This role ensures efficient onboarding, employee record management, HR systems transactions, and supports employee relations and performance processes.
This position s upport s a multi-site, operational workforce environment, partnering with HR leaders and managers on day-to-day n eeds while developing capability in employee relations and business partnership . T his role requires a strong ownership mindset, with the ability to independently manage execution while knowing when to escalate more complex or high-risk matters .
Responsibilities
This position includes but not limited to the following functions:
- Employee Lifecycle & HR Operations
- Manage end-to-end onboarding for employees, including documentation, system setup, and orientation coordination
- Process employee changes in HR systems (ADP), including hires, terminations, transfers, and status updates
- Maintain accurate and compliant employee records, including I-9s and required documentation
- Facilitate employee verification requests and HR documentation needs
- Monitor and support employee lifecycle milestones (onboarding, transfers, exits)
- Support high-volume onboarding , offboarding, and employee transitions related to organizational growth and restructuring , ensuring accurate and timely processing of employee data and documentation
- Prioritize competing requests and workload effectively in a high-volume, fast-paced environment
- Employee Relations & Case Support
- Own triage and prioritization of HR inquiries (HR mailbox) , ensuring timely response, appropriate routing, and escalation of employee and manager issues
- Support employee relations cases through documentation, coordination, and follow-up
- Assist in workplace investigations and ensure proper documentation standards
- Escalate complex or high-risk issues to HR leadership
- Performance Management Support
- Drive tracking and completion of performance review p rocesses ensuring documentation quality
- Partner with HRBP leadership with performance-related documentation (PIPs, coaching notes, etc.)
- Monitor performance milestones and follow up with managers as needed
- Manager & Employee Support
- Provide practical, timely guidance to managers and employees on HR policies, processes, and employee matters
- Support manager coaching conversations through preparation and documentation
- Assist in onboarding managers and ensuring understanding of HR processes
- Compliance & Reporting
- S upport HR compliance activities including audits, reporting, and documentation
- Assist in preparing reports related to workforce data, employee activity, and HR metrics
- Ensure adherence to company policies and applicable employment regulations
- HRBP Support & Business Initiatives
- Support HRBP leadership in workforce planning activities and organizational changes
- Assist in change management execution and employee communications
- Participate in HR projects and initiatives as needed
- Gain exposure to employee relations, performance management, and business partnership activities to support ongoing development toward broader HR responsibilities
- Onboarding and employee changes are processed accurately and on time
- Employee inquiries are handled efficiently with clear ownership
- HR documentation is complete, compliant, and audit-ready
- Managers receive timely and practical HR support
- Employee relations issues are properly documented and escalated
Competencies (knowledge, skills and abilities the person needs to do the job)
- Strong attention to detail and documentation discipline
- Ability to handle sensitive and confidential information
- Ability to assess situations, apply sound judgment, and determine appropriate resolution or escalation
- Effective communication and interpersonal skills
- Ability to work in a fast-paced, evolving environment
- Bachelor’s degree in Human Resources , Business, or related field
- 2–5 years of progressive HR experience (generalist or equivalent)
- Experience supporting employee lifecycle processes and HR systems (ADP or similar)
- Exposure to employee relations, performance management, or compliance activities
- Strong organizational skills and ability to manage multiple priorities
We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes:
- Paid days off ( i. e. vacatio n, sick days, bereavement leave)
- Health and Dental plans
- Retirement plans
- Employee and Family Assistance Program (EFAP)
- Employee referral program
We appreciate all responses and will acknowledge only those being considered for an interview .
We respectfully request no calls or unsolicited resumes from Agencies .