What are the responsibilities and job description for the Quality Supervisor position at Quanta Manufacturing Nashville, LLC?
PURPOSE OF POSITION:
Management of daily operations of Quality Assurance department including Auditors and Quality Technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervision
- Supervises Quality Technicians and Quality Auditors. Responsible for the overall direction and coordination of these staff.
- Conducts Performance Evaluations for QA staff based on both personal observation as well as objective data.
- Carries out supervisory responsibilities in accordance with the organization's policies including interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints (both internal to and external to the quality department) and resolving problems.
- Responsible for training of quality staff, and evaluating effectiveness of training. Training should be evaluated by both objective and subjective measures.
- Responsible for coordinating work schedules and personnel assignments to match needs based on current volume, shipment/production schedules and other factors (such as particular models needing special heightened attention).
- Responsible for evaluating staffing needs, and balancing workforce size and hours versus production plan in coordination with the Sr. Manager of Quality.
- Coordinates with other departments when special projects, sorting, or rework is required due to a quality issue (in coordination with the Quality Engineers and Sr. Manager of Quality).
- Manages employee time in accordance with established procedures.
- Ensures all employees have access to adequate tools and equipment to properly perform their duties (in cooperation with the Quality Engineers and Sr. Manager of Quality).
Safety
- Maintains a safe work environment through safety training for employees, identifying hazards in the workplace and correcting them, and providing discipline, when necessary, for violation of Company safety rules.
- Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
MINIMUM REQUIREMENTS:
- Bachelor's degree from four-year college or university (preferably in Engineering, Math or Science) and 5 years related experience or an equivalent combination of education and experience. Previous supervisory experience.
- Previous experience with third party quality system certifications such as ISO 9001 is preferred.
OTHER SKILLS AND ABILITIES:
- Superior leadership and supervisory skills with the ability to coach, mentor and train.
- Ability to positively motivate employees and build morale.
- Ability to effectively present information and respond to questions from groups of managers, customers and suppliers.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to read, write and speak fluent English.
- Computer literate in a Windows Environment: Excel, Word, Power Point, Visio, Internet Explorer, etc.
- Detail oriented.
- Strong interpersonal skills with the ability to use tact and diplomacy.
- Analytical abilities.
- Good organizational skills.
- Self-motivated with ability to use own initiative.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to walk, talk and listen.
- The employee is occasionally required to stand; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell.
- The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
- Fast paced with multi-tasking.
- Professional, yet casual work environment.
- Office and plant environments.
SPECIAL CONDITIONS:
- Ability to work extended hours as needed.
- Ability to travel as needed.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.