What are the responsibilities and job description for the Parts Manager position at Quality Truck Care Center?
Join a Team That Values You
At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great technicians deserve more than just a job — they deserve a career path with growth, training, and real appreciation.
We represent Western Star, Autocar, and XCMG, and are certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles.
Benefits
Vacation up to Four weeks – fast accrual
Additional rapid accumulation of PTO
Monthly Efficiency Bonus Program
Health, Dental & Vision Insurance
401(k) with Company Match
HSA & FSA Options
Boot & Prescription Safety Glass Allowance
Fitness Membership Reimbursement
Tuition Assistance & Apprenticeship Programs
Extensive OEM & Paid Training Opportunities
Career Advancement opportunities
Flexible work hours and a family-first culture
The Parts Supervisor is responsible for controlling daily operations of our parts department, maintaining current customer relationships and build new customers and relationships. Monitor and maintain inventory per company and OEM needs and requirements. Accountable for physical inventory control at Oshkosh location. Maintain and continue to develop a rewarding and motivating work environment promoting teamwork and performance improvement.
What You’ll Do
Maintains an inventory control and reporting system that assures stocking levels are sufficient to meet customer demands; maximize turnover; and minimize inventory investment and obsolescence.
Coordinates and assists with the physical inventory procedures.
Assists the dealer/General Manager with the development and maintenance of relationships with customers, manufacturers, suppliers, vendors, and industry associations.
Develops annual budget and goals for parts departments
Drive measurable results, including department sales, profit, costs, productivity, obsolescence, fill rate, etc.
Ensure compliance with proper operational procedures, routines, and workflow at Oshkosh location
Grow outside parts sales at Oshkosh location
Establishes price matrix, escalators, and individual pricing structures necessary for superior customer satisfaction.
Promotes dealership standards of integrity and honesty.
Creates a rewarding and motivating work environment promoting teamwork and performance improvement.
Ensures that parts personnel receive required training.
Coordinates monthly parts meetings and General Manager.
Troubleshoots inter-department issues within Oshkosh location the parts department.
Performs other duties as assigned.
What We’re Looking For
Knowledge of heavy/medium duty truck and trailer parts.
Knowledge of physical inventory control procedures.
Strong leadership skills
Ability to lead and develop a team as well as hold team members accountable to high standards
Computer literate with knowledge of spreadsheet software.
Comprehension of the business operations of a parts department; supply and demand, pricing structures, etc.
Why Quality Truck Care Center
You’ll work with a team that respects your time and talent
Get access to OEM-backed training and paid development
We offer modern tools, clean bays, and supportive leadership
We believe in rewarding performance and promoting from within